# Emeraude vs NSG Helpdesk

The clearest difference is update cadence: Emeraude at every 5 days against NSG Helpdesk's monthly. NSG Helpdesk's advantage is iOS requirement (13.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Emeraude ships an update every 5 days, NSG Helpdesk monthly. The most recent releases landed on June 5, 2026 and August 27, 2026 respectively.

## The numbers

| Metric | Emeraude | NSG Helpdesk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[5.0 (5 ratings)](https://appshunter.io/ios/app/nsg-helpdesk/id6752877959/reviews)** |
| Number of ratings | — | **5** |
| Positive reviews | — | 100.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 days** | Monthly |
| Monetization | — | Free |
| Size | 33 MB | 12 MB |
| Requires iOS | 17.0 | **13.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [Emeraude Holdings, LLC](https://appshunter.io/developer/1827203324) | [Network Services Group, Inc.](https://appshunter.io/developer/1841495073) |

## What reviewers say

### Emeraude

[App page](https://appshunter.io/ios/app/emeraude/id6748728099)

**Features:** macOS Compatibility

**In-app purchases:** none


### NSG Helpdesk

[App page](https://appshunter.io/ios/app/nsg-helpdesk/id6752877959)

Streamline IT support for your organization with live chat, ticket submission, and callback requests. Secure remote access and smart notifications keep your team focused and productive, minimizing downtime.

**Highlights:** Live chat with technicians, Submit and track support tickets, Request callback, Secure remote PC access, Smart notifications, Managerial request creation

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Emeraude free?

Emeraude is free to download, with no in-app purchases.

### Is NSG Helpdesk free?

NSG Helpdesk is free to download, with no in-app purchases.

### Do Emeraude or NSG Helpdesk have ads?

Neither Emeraude nor NSG Helpdesk shows ads.

### Which is updated more often, Emeraude or NSG Helpdesk?

Emeraude ships an update every 5 days, and NSG Helpdesk monthly. Most recently, Emeraude was updated on June 5, 2026 and NSG Helpdesk on August 27, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*