# Microsoft Dynamics 365 vs CRM Alerts

The clearest difference is review sentiment: CRM Alerts at 100% against Microsoft Dynamics 365's 23%. CRM Alerts also leads on rating (5.0 vs 4.3) and update cadence (weekly vs every 3 weeks). Microsoft Dynamics 365's advantage is in-app purchases (none vs 3) and ratings volume (904 vs 6). On price and ads there is nothing between them.

Both are free to download. CRM Alerts sells 3 in-app purchases, starting at $1.99 per month. Microsoft Dynamics 365 asks for nothing beyond the download.

CRM Alerts holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: Microsoft Dynamics 365 has 904 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 23% of Microsoft Dynamics 365's written reviews are positive against 100% of CRM Alerts's.

Microsoft Dynamics 365 ships an update every 3 weeks, CRM Alerts weekly. The most recent releases landed on October 7, 2026 and October 12, 2026 respectively.

## The numbers

| Metric | Microsoft Dynamics 365 | CRM Alerts |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.3 (904 ratings)](https://appshunter.io/ios/app/microsoft-dynamics-365/id678800460/reviews) | **[5.0 (6 ratings)](https://appshunter.io/ios/app/crm-alerts/id1195370143/reviews)** |
| Number of ratings | **904** | 6 |
| Positive reviews | 23.2% of reviews | **100.0% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Weekly** |
| Monetization | **Free** | Freemium |
| Size | 112 MB | 93 MB |
| Requires iOS | **14.0** | 17.6 |
| Devices | iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [Microsoft Corporation](https://appshunter.io/developer/298856275) | [Nemely AB](https://appshunter.io/developer/1195370142) |

## What reviewers say

### Microsoft Dynamics 365

[App page](https://appshunter.io/ios/app/microsoft-dynamics-365/id678800460)

This business solution helps professionals engage with customers and stay productive on the go. Update notes, tasks, and records offline or online, and access key sales and service information. It offers a personalized action hub and guided business processes for efficient data management.

**Highlights:** Offline access with synchronization, Personalized action hub (Workspace), Enhanced note-taking with device access, Access activities, accounts, contacts, leads, Guided contextual business processes, Visual KPI tracking with charts, Customizable list and grid views

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Great mobile experience
- 💡 Useful for accessing CRM data on the go

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- ⚠️ Slow and unresponsive performance
- 🔍 Lacking key features compared to desktop version
- 📱 Poor optimization for iPad and newer devices

**Reported bugs**

- Login issues and inability to get past login page
- Compatibility problems with newer iOS versions
- Syncing and data loss problems after updates

**Requested features**

- Dark mode option
- Improved integration with Outlook
- Support for custom objects and advanced reporting


### CRM Alerts

[App page](https://appshunter.io/ios/app/crm-alerts/id1195370143)

This app provides a mobile interface for Dynamics 365 and Power Platform, enabling sales teams to manage customer data, prepare for meetings, and receive instant CRM notifications. It allows for quick note-taking and offers extensions for enhanced functionality.

**Highlights:** Manage customer data on the go, Prepare for meetings with up-to-date info, Receive instant CRM notifications, Take notes and respond quickly, Expand functionality with extensions

**Features:** macOS Compatibility

**In-app purchases (3)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Basic | $1.99 | per month |
| Premium | $3.99 | per month |
| Monthly Plan | $9.99 | per month |


## Frequently asked questions

### Is Microsoft Dynamics 365 free?

Microsoft Dynamics 365 is free to download, with no in-app purchases.

### Is CRM Alerts free?

CRM Alerts is free to download, with in-app purchases available.

### Which has better reviews, Microsoft Dynamics 365 or CRM Alerts?

CRM Alerts is rated higher. Microsoft Dynamics 365 averages 4.3 out of 5 from 904 ratings, while CRM Alerts averages 5.0 from 6 ratings.

### Do Microsoft Dynamics 365 or CRM Alerts have ads?

Neither Microsoft Dynamics 365 nor CRM Alerts shows ads.

### Which is updated more often, Microsoft Dynamics 365 or CRM Alerts?

Microsoft Dynamics 365 ships an update every 3 weeks, and CRM Alerts weekly. Most recently, Microsoft Dynamics 365 was updated on October 7, 2026 and CRM Alerts on October 12, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*