# Microsoft Dynamics 365 vs CRM Analytics

The clearest difference is review sentiment: CRM Analytics at 87% against Microsoft Dynamics 365's 23%. CRM Analytics also leads on rating (4.8 vs 4.3). Microsoft Dynamics 365's advantage is update cadence (every 3 weeks vs every 2 months) and iOS requirement (14.0 vs 17.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

CRM Analytics holds the better App Store score, 4.8 against 4.3. Both are backed by a comparable volume of ratings — 904 and 1.3K respectively. Written reviews point the same way: 23% of Microsoft Dynamics 365's written reviews are positive against 87% of CRM Analytics's.

Microsoft Dynamics 365 ships an update every 3 weeks, CRM Analytics every 2 months. The most recent releases landed on September 28, 2026 and October 1, 2026 respectively.

## The numbers

| Metric | Microsoft Dynamics 365 | CRM Analytics |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.3 (904 ratings)](https://appshunter.io/ios/app/microsoft-dynamics-365/id678800460/reviews) | **[4.8 (1.3K ratings)](https://appshunter.io/ios/app/crm-analytics/id916982402/reviews)** |
| Number of ratings | 904 | **1.3K** |
| Positive reviews | 23.2% of reviews | **87.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 112 MB | 99 MB |
| Requires iOS | **14.0** | 17.0 |
| Devices | iPad | **iPhone, iPad** |
| Age rating | 4+ | 4+ |
| Developer | [Microsoft Corporation](https://appshunter.io/developer/298856275) | [salesforce.com](https://appshunter.io/developer/281826149) |

## What reviewers say

### Microsoft Dynamics 365

[App page](https://appshunter.io/ios/app/microsoft-dynamics-365/id678800460)

This business solution helps professionals engage with customers and stay productive on the go. Update notes, tasks, and records offline or online, and access key sales and service information. It offers a personalized action hub and guided business processes for efficient data management.

**Highlights:** Offline access with synchronization, Personalized action hub (Workspace), Enhanced note-taking with device access, Access activities, accounts, contacts, leads, Guided contextual business processes, Visual KPI tracking with charts, Customizable list and grid views

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Great mobile experience
- 💡 Useful for accessing CRM data on the go

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- ⚠️ Slow and unresponsive performance
- 🔍 Lacking key features compared to desktop version
- 📱 Poor optimization for iPad and newer devices

**Reported bugs**

- Login issues and inability to get past login page
- Compatibility problems with newer iOS versions
- Syncing and data loss problems after updates

**Requested features**

- Dark mode option
- Improved integration with Outlook
- Support for custom objects and advanced reporting


### CRM Analytics

[App page](https://appshunter.io/ios/app/crm-analytics/id916982402)

Access your Salesforce data and gain insights on the go. This app provides Einstein-powered predictions and actionable analytics for Sales Cloud and Service Cloud users, enhancing productivity and business growth.

**Highlights:** Mobile Salesforce data access, Einstein-powered predictions, Actionable analytics, Sales Cloud and Service Cloud integration, Interactive sample apps

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Smooth UI and easy to use
- 🚀 Fully integrated with cloud
- 🚀 Fast speed
- 👍 Great visualizations and data insights
- 👍 Powerful and great user experience

**What reviewers complain about**

- 🐛 Login issues and data not loading
- 🐛 Crashes and app not optimized for mobile
- 🐛 Some desktop features not available on mobile
- 🐛 Donut charts not working as expected after update

**Reported bugs**

- Foreclosure issues
- Data/app deletion problems
- Pipeline notifications won't turn off

**Requested features**

- Dates instead of week numbers on graphs
- Access to live data rather than requiring uploads
- Support for Google keyboard


## Frequently asked questions

### Is Microsoft Dynamics 365 free?

Microsoft Dynamics 365 is free to download, with no in-app purchases.

### Is CRM Analytics free?

CRM Analytics is free to download, with no in-app purchases.

### Which has better reviews, Microsoft Dynamics 365 or CRM Analytics?

CRM Analytics is rated higher. Microsoft Dynamics 365 averages 4.3 out of 5 from 904 ratings, while CRM Analytics averages 4.8 from 1.3K ratings.

### Do Microsoft Dynamics 365 or CRM Analytics have ads?

Neither Microsoft Dynamics 365 nor CRM Analytics shows ads.

### Which is updated more often, Microsoft Dynamics 365 or CRM Analytics?

Microsoft Dynamics 365 ships an update every 3 weeks, and CRM Analytics every 2 months. Most recently, Microsoft Dynamics 365 was updated on September 28, 2026 and CRM Analytics on October 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*