# NWEC vs My Helena

The clearest difference is review sentiment: My Helena at 100% against NWEC's 0%. My Helena also leads on rating (3.8 vs 3.0). NWEC's advantage is update cadence (every 5 months vs every 18 months) and ratings volume (17 vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My Helena holds the better App Store score, 3.8 against 3.0. Both are backed by a comparable volume of ratings — 17 and 4 respectively. Written reviews point the same way: 0% of NWEC's written reviews are positive against 100% of My Helena's.

NWEC ships an update every 5 months, My Helena every 18 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | NWEC | My Helena |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.0 (17 ratings)](https://appshunter.io/ios/app/nwec/id679593807/reviews) | **[3.8 (4 ratings)](https://appshunter.io/ios/app/my-helena/id1471203737/reviews)** |
| Number of ratings | **17** | 4 |
| Positive reviews | 0.0% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 months** | Every 18 months |
| Monetization | Free | Free |
| Size | 174 MB | 29 MB |
| Requires iOS | 12.0 | 12.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Northwestern Electric Cooperative, Inc.](https://appshunter.io/developer/679593930) | [City of Helena](https://appshunter.io/developer/1471203736) |

## What reviewers say

### NWEC

[App page](https://appshunter.io/ios/app/nwec/id679593807)

Manage your utility account with ease. Access account details, view bills and balances, make payments, and report outages. Stay connected through social media and receive important notifications.

**Highlights:** Account management, Bill viewing and payment, Payment location finder, Alert and reminder scheduling, Push notifications, Outage reporting, Social media connection

**Features:** macOS Compatibility

**In-app purchases:** none


### My Helena

[App page](https://appshunter.io/ios/app/my-helena/id1471203737)

Connect with your city government to report infrastructure issues and get real-time information on city services. This platform helps residents stay informed and engaged with their local community.

**Highlights:** Real-time city information, Report infrastructure issues, Connect with city government, Stay informed on services

**In-app purchases:** none


## Frequently asked questions

### Is NWEC free?

NWEC is free to download, with no in-app purchases.

### Is My Helena free?

My Helena is free to download, with no in-app purchases.

### Which has better reviews, NWEC or My Helena?

My Helena is rated higher. NWEC averages 3.0 out of 5 from 17 ratings, while My Helena averages 3.8 from 4 ratings.

### Do NWEC or My Helena have ads?

Neither NWEC nor My Helena shows ads.

### Which is updated more often, NWEC or My Helena?

NWEC ships an update every 5 months, and My Helena every 18 months. Most recently, NWEC was updated on November 1, 2026 and My Helena on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*