# Trip.com vs HK Express

The clearest difference is ads: HK Express at none against Trip.com's shown. HK Express also leads on monetization model (free vs free with in-app purchases). Trip.com's advantage is review sentiment (41% vs 18%) and ratings volume (37K vs 1.8K). On price, rating, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Trip.com holds the better App Store score, 4.6 against 4.4. That said, the two scores are not equally well evidenced: Trip.com has 37K ratings behind it against 1.8K, so its average is the more settled of the two. Written reviews point the same way: 41% of Trip.com's written reviews are positive against 18% of HK Express's.

Trip.com ships an update weekly, HK Express every 3 weeks. The most recent releases landed on October 28, 2026 and October 26, 2026 respectively.

## The numbers

| Metric | Trip.com | HK Express |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (37K ratings)](https://appshunter.io/ios/app/tripcom-book-flights-hotels/id681752345/reviews)** | [4.4 (1.8K ratings)](https://appshunter.io/ios/app/hk-express/id1069758898/reviews) |
| Number of ratings | **37K** | 1.8K |
| Positive reviews | **41.4% of reviews** | 17.6% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Weekly** | Every 3 weeks |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#29** | — |
| Size | 181 MB | 221 MB |
| Requires iOS | **15.0** | 15.6 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Trip.com Travel Singapore Pte. Ltd.](https://appshunter.io/developer/1551583839) | [HK Express](https://appshunter.io/developer/1069758897) |

## What reviewers say

### Trip.com

[App page](https://appshunter.io/ios/app/tripcom-book-flights-hotels/id681752345)

**Currently charting:** #29 Top Free · Travel (US App Store)

Plan your next holiday with an all-in-one travel app. Book flights, hotels, car rentals, and tours. Access travel essentials like e-sims and insurance. Earn rewards and enjoy 24/7 customer support.

**Highlights:** Flight booking with flexible cancellation, Hotel price matching and booking discounts, Car rental services, Tour and attraction tickets, E-sim and travel insurance, Trip Coins for travel credit, 24/7 customer support

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient booking
- 💰 Affordable prices
- 📱 Reliable app
- 🤝 Great customer service
- 🌍 Useful for international travel

**What reviewers complain about**

- 🐛 Booking issues and errors
- 🤖 Poor customer support
- 💰 Misleading pricing and fees
- 🕰️ Slow refund/cancellation process
- 🤔 Confusing policies and communication

**Reported bugs**

- Flights/hotels disappearing from search results
- Incorrect or missing booking information
- Compatibility issues with certain devices/platforms

**Requested features**

- Ability to share itinerary with others
- Improved seat selection and baggage options
- Better integration with airline/hotel loyalty programs


### HK Express

[App page](https://appshunter.io/ios/app/hk-express/id1069758898)

Easily book flights and manage your travel plans with this redesigned mobile application. Discover deals, book to over 30 Asian destinations, and personalize your trip with extra services. Enjoy a seamless check-in process with e-boarding passes and self-service baggage drop at select airports.

**Highlights:** Discover flight deals and promotions, Book flights to over 30 Asian destinations, Personalize trips with extra services, Easy check-in with e-boarding pass, Self-service baggage drop, Travel tips and inspiration

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Smooth and intuitive user experience
- 🚀 Quick and responsive app
- 💳 Seamless payment processing
- 🛫 Efficient check-in and boarding process
- 🤝 Helpful and polite customer service

**What reviewers complain about**

- 🐛 Frequent app crashes and glitches
- 🔒 Login and authentication issues
- 💻 Compatibility problems with various devices
- 💰 Unexpected fees and charges
- 🗓️ Difficulty managing bookings and reservations

**Reported bugs**

- Blank screens during booking process
- Inability to save booking history and details
- Inconsistent currency and language support
- Errors when attempting to check-in or manage bookings
- Unreliable performance and frequent crashes

**Requested features**

- Integrate Cathay login option
- Improve boarding pass integration with digital wallets
- Implement better offline functionality
- Enhance payment methods and options
- Provide more transparent pricing and fee structure


## Frequently asked questions

### Is Trip.com free?

Trip.com is free to download, with no in-app purchases.

### Is HK Express free?

HK Express is free to download, with no in-app purchases.

### Which has better reviews, Trip.com or HK Express?

Trip.com is rated higher. Trip.com averages 4.6 out of 5 from 37K ratings, while HK Express averages 4.4 from 1.8K ratings.

### Do Trip.com or HK Express have ads?

Trip.com shows ads; HK Express does not.

### Which is updated more often, Trip.com or HK Express?

Trip.com ships an update weekly, and HK Express every 3 weeks. Most recently, Trip.com was updated on October 28, 2026 and HK Express on October 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*