# Hammond 311 vs Astound Mobile

The clearest difference is review sentiment: Hammond 311 at 82% against Astound Mobile's 3%. Hammond 311 also leads on rating (4.8 vs 1.3) and ratings volume (496 vs 53). Astound Mobile's advantage is update cadence (monthly vs every 4 months) and iOS requirement (15.1 vs 17.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Hammond 311 holds the better App Store score, 4.8 against 1.3. That said, the two scores are not equally well evidenced: Hammond 311 has 496 ratings behind it against 53, so its average is the more settled of the two. Written reviews point the same way: 82% of Hammond 311's written reviews are positive against 3% of Astound Mobile's.

Hammond 311 ships an update every 4 months, Astound Mobile monthly. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Hammond 311 | Astound Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (496 ratings)](https://appshunter.io/ios/app/hammond-311/id688928140/reviews)** | [1.3 (53 ratings)](https://appshunter.io/ios/app/astound-mobile/id6449095899/reviews) |
| Number of ratings | **496** | 53 |
| Positive reviews | **81.8% of reviews** | 3.2% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Monthly** |
| Monetization | Free | Free |
| Size | 143 MB | 68 MB |
| Requires iOS | 17.6 | **15.1** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 12+ | 4+ |
| Developer | [City of Hammond](https://appshunter.io/developer/1410434223) | [RCN Telecom Services, LLC](https://appshunter.io/developer/610411417) |

## What reviewers say

### Hammond 311

[App page](https://appshunter.io/ios/app/hammond-311/id688928140)

Easily report non-emergency city issues like potholes and graffiti. Pinpoint problem locations with GPS and attach photos. Track the status of your reports from submission to resolution.

**Highlights:** Report non-emergency city issues, GPS location identification, Attach photos to reports, Track issue resolution status, Easy reporting interface

**Features:** macOS Compatibility

**In-app purchases:** none


### Astound Mobile

[App page](https://appshunter.io/ios/app/astound-mobile/id6449095899)

Manage your mobile service with ease, from checking data usage to switching plans and viewing bills. This app provides comprehensive control over your account and offers direct support.

**Highlights:** Check data usage, Switch data plans, View and pay bills, Manage account settings, View order information, Contact support

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Hammond 311 free?

Hammond 311 is free to download, with no in-app purchases.

### Is Astound Mobile free?

Astound Mobile is free to download, with no in-app purchases.

### Which has better reviews, Hammond 311 or Astound Mobile?

Hammond 311 is rated higher. Hammond 311 averages 4.8 out of 5 from 496 ratings, while Astound Mobile averages 1.3 from 53 ratings.

### Do Hammond 311 or Astound Mobile have ads?

Neither Hammond 311 nor Astound Mobile shows ads.

### Which is updated more often, Hammond 311 or Astound Mobile?

Hammond 311 ships an update every 4 months, and Astound Mobile monthly. Most recently, Hammond 311 was updated on November 6, 2026 and Astound Mobile on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*