# Dynamics Mobile vs Dynamics 365 Field Service

Dynamics Mobile and Dynamics 365 Field Service are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Dynamics Mobile ships an update every 5 weeks, Dynamics 365 Field Service every 3 weeks. The most recent releases landed on September 21, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | Dynamics Mobile | Dynamics 365 Field Service |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[1.7 (224 ratings)](https://appshunter.io/ios/app/dynamics-365-field-service/id1485579247/reviews)** |
| Number of ratings | — | **224** |
| Positive reviews | — | 5.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Every 3 weeks** |
| Monetization | — | Free |
| Size | 52 MB | 148 MB |
| Requires iOS | 16.0 | 16.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [MOBILE AFFAIRS OOD](https://appshunter.io/developer/689933017) | [Microsoft Corporation](https://appshunter.io/developer/298856275) |

## What reviewers say

### Dynamics Mobile

[App page](https://appshunter.io/ios/app/dynamics-mobile/id689933014)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Dynamics 365 Field Service

[App page](https://appshunter.io/ios/app/dynamics-365-field-service/id1485579247)

Empower field service workers with a mobile app designed for their needs. Access and interact with critical data even without internet connectivity, thanks to robust offline capabilities. Data sync keeps the back office updated on work performed.

**Highlights:** Robust offline capabilities, Periodic data sync, Customizable on Power Apps platform, Access and interact with data, Designed for field service workers

**In-app purchases:** none

**What reviewers like**

- 🚀 Copilot, AI, remote assistant, access to knowledge articles, step-by-step instructions, GPS, offline capability
- 👍 Looks and feels good, has everything needed to perform as a frontline worker

**What reviewers complain about**

- 🐛 Constant crashes, freezes, and loss of progress
- 🔍 Difficult to navigate, poor UI/UX, not intuitive
- ⏱️ Extremely slow, takes forever to load and sync
- 📶 Doesn't work offline, requires full signal/data
- 🔋 High battery consumption

**Reported bugs**

- Constant login issues and never-ending login loops
- Randomly crashes or resets to home screen
- Syncing and saving errors, lost progress
- Incompatible with certain devices/OSes

**Requested features**

- Offline mode with full functionality
- Streamlined, intuitive UI designed for field work
- Batch/bulk upload and update capabilities
- Improved performance and stability


## Frequently asked questions

### Is Dynamics Mobile free?

Dynamics Mobile is free to download, with no in-app purchases.

### Is Dynamics 365 Field Service free?

Dynamics 365 Field Service is free to download, with no in-app purchases.

### Do Dynamics Mobile or Dynamics 365 Field Service have ads?

Neither Dynamics Mobile nor Dynamics 365 Field Service shows ads.

### Which is updated more often, Dynamics Mobile or Dynamics 365 Field Service?

Dynamics Mobile ships an update every 5 weeks, and Dynamics 365 Field Service every 3 weeks. Most recently, Dynamics Mobile was updated on September 21, 2026 and Dynamics 365 Field Service on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*