# Dallas 311 vs DCTA Connect

The clearest difference is rating: Dallas 311 at 2.0 against DCTA Connect's 1.0. Dallas 311 also leads on ratings volume (123 vs 1) and update cadence (every 5 weeks vs every 6 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Dallas 311 holds the better App Store score, 2.0 against 1.0. That said, the two scores are not equally well evidenced: Dallas 311 has 123 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 17% of Dallas 311's written reviews are positive against 0% of DCTA Connect's.

Dallas 311 ships an update every 5 weeks, DCTA Connect every 6 months. The most recent releases landed on October 24, 2026 and October 3, 2026 respectively.

## The numbers

| Metric | Dallas 311 | DCTA Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.0 (123 ratings)](https://appshunter.io/ios/app/dallas-311/id692902088/reviews)** | [1.0 (1 ratings)](https://appshunter.io/ios/app/dcta-connect/id1579080804/reviews) |
| Number of ratings | **123** | 1 |
| Positive reviews | **17.2% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 6 months |
| Monetization | Free | Free |
| Size | 56 MB | 46 MB |
| Requires iOS | 15.1 | **14.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [City of Dallas TX](https://appshunter.io/developer/692902251) | [GOGov, Inc.](https://appshunter.io/developer/351223719) |

## What reviewers say

### Dallas 311

[App page](https://appshunter.io/ios/app/dallas-311/id692902088)

Submit and track service requests for the City of Dallas. Easily report issues like potholes, trash collection, and code violations. Receive important alerts directly from the city.

**Highlights:** Submit service requests, Track request status, Report potholes, Report trash issues, Report illegal parking, Receive city alerts

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### DCTA Connect

[App page](https://appshunter.io/ios/app/dcta-connect/id1579080804)

Easily submit service requests or ask questions to Denton County Transportation Authority. Stay connected with convenient communication tools for transit inquiries.

**Highlights:** Submit service requests, Ask questions, Stay in touch with DCTA, Convenient communication tool

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Dallas 311 free?

Dallas 311 is free to download, with no in-app purchases.

### Is DCTA Connect free?

DCTA Connect is free to download, with no in-app purchases.

### Which has better reviews, Dallas 311 or DCTA Connect?

Dallas 311 is rated higher. Dallas 311 averages 2.0 out of 5 from 123 ratings, while DCTA Connect averages 1.0 from 1 ratings.

### Do Dallas 311 or DCTA Connect have ads?

Neither Dallas 311 nor DCTA Connect shows ads.

### Which is updated more often, Dallas 311 or DCTA Connect?

Dallas 311 ships an update every 5 weeks, and DCTA Connect every 6 months. Most recently, Dallas 311 was updated on October 24, 2026 and DCTA Connect on October 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*