# myCellcom App vs LG&E KU ODP

The clearest difference is review sentiment: LG&E KU ODP at 72% against myCellcom App's 48%. LG&E KU ODP also leads on rating (4.8 vs 4.5) and ratings volume (25K vs 540). myCellcom App's advantage is device support (3 vs 1) and iOS requirement (12.2 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

LG&E KU ODP holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: LG&E KU ODP has 25K ratings behind it against 540, so its average is the more settled of the two. Written reviews point the same way: 48% of myCellcom App's written reviews are positive against 72% of LG&E KU ODP's.

myCellcom App ships an update every 2 months, LG&E KU ODP every 3 months. The most recent releases landed on September 17, 2026 and September 25, 2026 respectively.

## The numbers

| Metric | myCellcom App | LG&E KU ODP |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (540 ratings)](https://appshunter.io/ios/app/mycellcom-app/id695782218/reviews) | **[4.8 (25K ratings)](https://appshunter.io/ios/app/lg-and-e-ku-odp/id1545027900/reviews)** |
| Number of ratings | 540 | **25K** |
| Positive reviews | 48.2% of reviews | **72.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 5 MB | 29 MB |
| Requires iOS | **12.2** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [New-Cell, Inc.](https://appshunter.io/developer/560582569) | [LG&E AND KU ENERGY LLC](https://appshunter.io/developer/1545027902) |

## What reviewers say

### myCellcom App

[App page](https://appshunter.io/ios/app/mycellcom-app/id695782218)

Manage your mobile account and track usage details from anywhere. View your plan, bill, and make payments. Set up usage notifications and easily contact customer support.

**Highlights:** View talk, text, and data usage, View plan and bill details, Make payments, Manage usage notifications, Contact customer support

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use and navigate
- 📊 Convenient data usage tracking
- 💳 Simple bill payment process
- 👥 Family usage monitoring capabilities
- ⚡ Quick access to account information

**What reviewers complain about**

- 🐛 Frequent app crashes
- 🔐 Requires login every time (session timeout issues)
- 💳 No saved payment information option
- 📱 Compatibility issues with newer iOS versions
- ⏱️ Slow data usage updates

**Reported bugs**

- App crashes on launch or during payment processing
- Login screen loops without progressing
- Password save functionality not working
- Network unavailable errors despite active connection
- Crashes when logging in as secondary account holders

**Requested features**

- Save credit card information for faster payments
- Face ID or biometric authentication
- Schedule payments for future dates
- View usage for all lines on account simultaneously
- Persistent login sessions


### LG&E KU ODP

[App page](https://appshunter.io/ios/app/lg-and-e-ku-odp/id1545027900)

Manage your utility accounts with ease. Pay bills, track power outages, view usage history, and update account information. Secure login options are available for all customers.

**Highlights:** Pay bills with multiple methods, View bill and payment history, Set up bill reminders, Report and track power outages, View monthly energy usage, Manage account details, Secure login with biometrics

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 👍 User-friendly interface
- 💡 Convenient bill payment
- 🚀 Quick and simple
- 👍 Straightforward navigation

**What reviewers complain about**

- 🐛 Occasional login issues
- 🐛 Unreliable outage reporting
- 🐛 Delayed payment processing
- 🐛 Inconsistent app performance
- 🐛 Blank screens after payment

**Reported bugs**

- Login credentials not working
- Outage status not reflecting reality
- Delayed payment withdrawal from accounts
- Blank screens after attempting payment
- Outdated account information causing issues

**Requested features**

- Add self-service meter reading
- Improve payment processing speed
- Enhance outage reporting accuracy
- Provide current usage information
- Optimize app for larger screens


## Frequently asked questions

### Is myCellcom App free?

myCellcom App is free to download, with no in-app purchases.

### Is LG&E KU ODP free?

LG&E KU ODP is free to download, with no in-app purchases.

### Which has better reviews, myCellcom App or LG&E KU ODP?

LG&E KU ODP is rated higher. myCellcom App averages 4.5 out of 5 from 540 ratings, while LG&E KU ODP averages 4.8 from 25K ratings.

### Do myCellcom App or LG&E KU ODP have ads?

Neither myCellcom App nor LG&E KU ODP shows ads.

### Which is updated more often, myCellcom App or LG&E KU ODP?

myCellcom App ships an update every 2 months, and LG&E KU ODP every 3 months. Most recently, myCellcom App was updated on September 17, 2026 and LG&E KU ODP on September 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*