# myCellcom App vs DEC Connect

The clearest difference is rating: myCellcom App at 4.5 against DEC Connect's 2.9. myCellcom App also leads on review sentiment (48% vs 26%) and ratings volume (540 vs 34). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

myCellcom App holds the better App Store score, 4.5 against 2.9. That said, the two scores are not equally well evidenced: myCellcom App has 540 ratings behind it against 34, so its average is the more settled of the two. Written reviews point the same way: 48% of myCellcom App's written reviews are positive against 26% of DEC Connect's.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 17, 2026 and August 13, 2026 respectively.

## The numbers

| Metric | myCellcom App | DEC Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (540 ratings)](https://appshunter.io/ios/app/mycellcom-app/id695782218/reviews)** | [2.9 (34 ratings)](https://appshunter.io/ios/app/dec-connect/id829021866/reviews) |
| Number of ratings | **540** | 34 |
| Positive reviews | **48.2% of reviews** | 26.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 5 MB | 29 MB |
| Requires iOS | **12.2** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [New-Cell, Inc.](https://appshunter.io/developer/560582569) | [Delaware Electric Cooperative, Inc](https://appshunter.io/developer/455762006) |

## What reviewers say

### myCellcom App

[App page](https://appshunter.io/ios/app/mycellcom-app/id695782218)

Manage your mobile account and track usage details from anywhere. View your plan, bill, and make payments. Set up usage notifications and easily contact customer support.

**Highlights:** View talk, text, and data usage, View plan and bill details, Make payments, Manage usage notifications, Contact customer support

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use and navigate
- 📊 Convenient data usage tracking
- 💳 Simple bill payment process
- 👥 Family usage monitoring capabilities
- ⚡ Quick access to account information

**What reviewers complain about**

- 🐛 Frequent app crashes
- 🔐 Requires login every time (session timeout issues)
- 💳 No saved payment information option
- 📱 Compatibility issues with newer iOS versions
- ⏱️ Slow data usage updates

**Reported bugs**

- App crashes on launch or during payment processing
- Login screen loops without progressing
- Password save functionality not working
- Network unavailable errors despite active connection
- Crashes when logging in as secondary account holders

**Requested features**

- Save credit card information for faster payments
- Face ID or biometric authentication
- Schedule payments for future dates
- View usage for all lines on account simultaneously
- Persistent login sessions


### DEC Connect

[App page](https://appshunter.io/ios/app/dec-connect/id829021866)

Manage your Delaware Electric Cooperative account on the go. View usage and billing, make payments, and report service issues. Access bill history and facility maps easily.

**Highlights:** View account balance and due date, Manage recurring payments, View bill history (PDFs), Analyze energy usage graphs, Report account/service issues, Contact customer service, Locate facilities and dropboxes

**In-app purchases:** none


## Frequently asked questions

### Is myCellcom App free?

myCellcom App is free to download, with no in-app purchases.

### Is DEC Connect free?

DEC Connect is free to download, with no in-app purchases.

### Which has better reviews, myCellcom App or DEC Connect?

myCellcom App is rated higher. myCellcom App averages 4.5 out of 5 from 540 ratings, while DEC Connect averages 2.9 from 34 ratings.

### Do myCellcom App or DEC Connect have ads?

Neither myCellcom App nor DEC Connect shows ads.

### Which is updated more often, myCellcom App or DEC Connect?

myCellcom App ships an update every 2 months, and DEC Connect every 2 months. Most recently, myCellcom App was updated on September 17, 2026 and DEC Connect on August 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*