# Matterport vs ASHI Helpdesk

The clearest difference is review sentiment: ASHI Helpdesk at 100% against Matterport's 25%. ASHI Helpdesk also leads on monetization model (free vs free with in-app purchases) and iOS requirement (12.0 vs 18.0). Matterport's advantage is update cadence (monthly vs every 9 months) and ratings volume (4.2K vs 8). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Matterport holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: Matterport has 4.2K ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 25% of Matterport's written reviews are positive against 100% of ASHI Helpdesk's, so the app with the better star average is not the one people write more warmly about.

Matterport ships an update monthly, ASHI Helpdesk every 9 months. The most recent releases landed on November 1, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Matterport | ASHI Helpdesk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (4.2K ratings)](https://appshunter.io/ios/app/matterport/id701086043/reviews)** | [4.5 (8 ratings)](https://appshunter.io/ios/app/ashi-helpdesk/id1494001799/reviews) |
| Number of ratings | **4.2K** | 8 |
| Positive reviews | 25.4% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 9 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 827 MB | 175 MB |
| Requires iOS | 18.0 | **12.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [Matterport Inc](https://appshunter.io/developer/701086046) | [American Society of Home Inspectors, Inc](https://appshunter.io/developer/1156463142) |

## What reviewers say

### Matterport

[App page](https://appshunter.io/ios/app/matterport/id701086043)

Create immersive 3D digital twins of any space using a smartphone, tablet, or 360 camera. Enhance listings, document projects, manage facilities, and showcase businesses with interactive virtual tours and detailed floor plans. Share and embed your creations easily.

**Highlights:** Effortless 3D Capture, Interactive Virtual Tours, Automated Measurements & Labels, Easy Customization, Instant Collaboration, Publish and Embed, Floor Plans & Marketing Media

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent 3D capture capabilities
- 🔒 Secure and reliable platform
- 👍 Easy to use and intuitive interface
- 💡 Innovative technology and features
- 🌟 Industry-leading solution for virtual tours

**What reviewers complain about**

- 🐛 Frequent crashes and alignment issues
- 👎 Buggy and unreliable app performance
- 💰 Expensive subscription model
- 🔍 Lack of manual editing and control
- 🤖 Poor customer support and communication

**Reported bugs**

- Inability to sign in or create an account
- Compatibility issues with newer devices
- Inconsistent scan quality and stitching
- Frequent app crashes during captures
- Delayed or failed uploads to Matterport cloud

**Requested features**

- Ability to manually realign scans
- Offline viewing and editing capabilities
- Integration with more 360 camera models
- Enhanced analytics and tracking features
- Improved floor plan generation accuracy


### ASHI Helpdesk

[App page](https://appshunter.io/ios/app/ashi-helpdesk/id1494001799)

This app connects members of a professional society with industry experts for question submission. It also provides access to technical documentation relevant to the home inspection field.

**Highlights:** Submit questions to industry experts, Access technical documentation, Home inspection industry resources, Member support, Expert advice

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Matterport free?

Matterport is free to download, with no in-app purchases.

### Is ASHI Helpdesk free?

ASHI Helpdesk is free to download, with no in-app purchases.

### Which has better reviews, Matterport or ASHI Helpdesk?

Matterport is rated higher. Matterport averages 4.7 out of 5 from 4.2K ratings, while ASHI Helpdesk averages 4.5 from 8 ratings.

### Do Matterport or ASHI Helpdesk have ads?

Neither Matterport nor ASHI Helpdesk shows ads.

### Which is updated more often, Matterport or ASHI Helpdesk?

Matterport ships an update monthly, and ASHI Helpdesk every 9 months. Most recently, Matterport was updated on November 1, 2026 and ASHI Helpdesk on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*