# Benefitplace vs SmartBen NOW

The clearest difference is ratings volume: Benefitplace at 31K against SmartBen NOW's 868. Benefitplace also leads on chart position (#96 vs unranked). On price, rating, review sentiment and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.6 for Benefitplace against 4.5 for SmartBen NOW. That said, the two scores are not equally well evidenced: Benefitplace has 31K ratings behind it against 868, so its average is the more settled of the two. Written reviews split almost evenly too, at 30% and 31% positive.

Benefitplace ships an update every 6 weeks, SmartBen NOW every 3 months. The most recent releases landed on November 8, 2026 and November 6, 2026 respectively.

## The numbers

| Metric | Benefitplace | SmartBen NOW |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (31K ratings)](https://appshunter.io/ios/app/benefitplace/id702939605/reviews)** | [4.5 (868 ratings)](https://appshunter.io/ios/app/smartben-now/id1195891353/reviews) |
| Number of ratings | **31K** | 868 |
| Positive reviews | 30.1% of reviews | **30.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 3 months |
| Monetization | Free | Free |
| Best chart rank | **#96** | — |
| Size | 71 MB | 46 MB |
| Requires iOS | 17.0 | **16.4** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Benefitfocus](https://appshunter.io/developer/347927908) | [HodgesMace, LLC](https://appshunter.io/developer/1195891352) |

## What reviewers say

### Benefitplace

[App page](https://appshunter.io/ios/app/benefitplace/id702939605)

**Currently charting:** #96 Top Free · Business (US App Store)

Manage your employee benefits on the go. Access coverage details, ID cards, and make elections. Upload documents, receive notifications, and securely message your benefits administrator.

**Highlights:** Access active benefits and coverage details, View and manage ID cards, Upload required documentation, Receive benefits notifications, Secure messaging for personal information, Check spending account balances, Make annual benefit elections and life event changes

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Intuitive and simple design
- 🚀 Fast and easy to use
- 💻 Comprehensive and detailed information
- 🔒 Secure and easy login
- 📱 Seamless mobile experience

**What reviewers complain about**

- 🐛 Bugs and crashes
- 🤔 Confusing or unintuitive features
- 🔍 Difficulty finding or updating information
- 📞 Lack of customer support
- 🕰️ Slow performance

**Reported bugs**

- Login issues and password reset problems
- Inability to update profile information
- Enrollment process errors
- Inconsistent or missing data
- Compatibility issues with older devices

**Requested features**

- Print or download benefit information
- Improved date/time input functionality
- Ability to contact customer service
- Support for biometric login (Touch ID/Face ID)
- Smoother navigation and fewer redirects


### SmartBen NOW

[App page](https://appshunter.io/ios/app/smartben-now/id1195891353)

Access your employer-provided benefits information conveniently on your mobile device. Review plan details, make enrollment changes, and explore additional resources all within a single application.

**Highlights:** Access benefits information, Review plan details, Enroll or change benefits, Explore benefit resources, Up-to-date information

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great service
- 🚀 User-friendly app
- 💡 Convenient to have everything in one app
- 🚀 Helpful information provided

**What reviewers complain about**

- 🐛 Glitchy app
- 🐛 Trouble loading paystubs
- 🐛 Blank pages when viewing paystubs
- 🐛 App not working for over a month
- 🐛 Difficult to navigate

**Reported bugs**

- Cannot download bank statements
- Cannot enter values in certain sections
- Login issues across devices
- Credentials not working
- Paycheck download function not working

**Requested features**

- Easier way to access tax forms and insurance info
- Add phone numbers for support
- Improve chat support knowledge
- Make important contact info more user-friendly
- Provide confirmation of successful enrollment


## Frequently asked questions

### Is Benefitplace free?

Benefitplace is free to download, with no in-app purchases.

### Is SmartBen NOW free?

SmartBen NOW is free to download, with no in-app purchases.

### Which has better reviews, Benefitplace or SmartBen NOW?

Benefitplace is rated higher. Benefitplace averages 4.6 out of 5 from 31K ratings, while SmartBen NOW averages 4.5 from 868 ratings.

### Do Benefitplace or SmartBen NOW have ads?

Neither Benefitplace nor SmartBen NOW shows ads.

### Which is updated more often, Benefitplace or SmartBen NOW?

Benefitplace ships an update every 6 weeks, and SmartBen NOW every 3 months. Most recently, Benefitplace was updated on November 8, 2026 and SmartBen NOW on November 6, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*