# Live Assist vs Connect ONE

The clearest difference is rating: Connect ONE at 4.6 against Live Assist's 3.5. Connect ONE also leads on ratings volume (243 vs 6). Live Assist's advantage is review sentiment (40% vs 25%) and iOS requirement (9.0 vs 11.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Connect ONE holds the better App Store score, 4.6 against 3.5. That said, the two scores are not equally well evidenced: Connect ONE has 243 ratings behind it against 6, so its average is the more settled of the two. Written reviews complicate that: 40% of Live Assist's written reviews are positive against 25% of Connect ONE's, so the app with the better star average is not the one people write more warmly about.

Live Assist ships an update every 2 months, Connect ONE every 6 weeks. The most recent releases landed on October 13, 2026 and October 26, 2026 respectively.

## The numbers

| Metric | Live Assist | Connect ONE |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.5 (6 ratings)](https://appshunter.io/ios/app/live-assist/id703145258/reviews) | **[4.6 (243 ratings)](https://appshunter.io/ios/app/connect-one/id888089114/reviews)** |
| Number of ratings | 6 | **243** |
| Positive reviews | **40.0% of reviews** | 25.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 6 weeks** |
| Monetization | Free | Free |
| Size | 23 MB | 8 MB |
| Requires iOS | **9.0** | 11.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Personal Assistants](https://appshunter.io/developer/703145261) | [Connected Technologies](https://appshunter.io/developer/888089117) |

## What reviewers say

### Live Assist

[App page](https://appshunter.io/ios/app/live-assist/id703145258)

Access a team of professional personal assistants from anywhere with a data connection. Review your request history and optionally share your location for faster service. Manage your personal assistant provider account and access important information on the go.

**Highlights:** Access professional personal assistants, Make requests from anywhere, Review request history, Submit geolocation for faster service, Access provider account information

**Features:** macOS Compatibility

**In-app purchases:** none


### Connect ONE

[App page](https://appshunter.io/ios/app/connect-one/id888089114)

Manage and control multiple locations and systems in real-time from any web-enabled device. This secure service offers fast, easy management of locations, systems, and personnel, including access control, security, and environmental settings.

**Highlights:** Real-time control of all systems, Secure single login, Access control management, Security system arm/disarm, View live video feeds, Thermostat and lighting control, Automation task management

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Live Assist free?

Live Assist is free to download, with no in-app purchases.

### Is Connect ONE free?

Connect ONE is free to download, with no in-app purchases.

### Which has better reviews, Live Assist or Connect ONE?

Connect ONE is rated higher. Live Assist averages 3.5 out of 5 from 6 ratings, while Connect ONE averages 4.6 from 243 ratings.

### Do Live Assist or Connect ONE have ads?

Neither Live Assist nor Connect ONE shows ads.

### Which is updated more often, Live Assist or Connect ONE?

Live Assist ships an update every 2 months, and Connect ONE every 6 weeks. Most recently, Live Assist was updated on October 13, 2026 and Connect ONE on October 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*