# iMFM vs Service Edge

The clearest difference is rating: iMFM at 1.8 against Service Edge's 1.0. iMFM also leads on ratings volume (24 vs 2). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

iMFM holds the better App Store score, 1.8 against 1.0. That said, the two scores are not equally well evidenced: iMFM has 24 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 8% of iMFM's written reviews are positive against 0% of Service Edge's.

iMFM ships an update every 5 weeks, Service Edge every 2 months. The most recent releases landed on October 16, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | iMFM | Service Edge |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.8 (24 ratings)](https://appshunter.io/ios/app/imfm/id710472063/reviews)** | [1.0 (2 ratings)](https://appshunter.io/ios/app/service-edge/id1126346366/reviews) |
| Number of ratings | **24** | 2 |
| Positive reviews | **7.5% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 18 MB | 65 MB |
| Requires iOS | 13.0 | **12.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [CBRE, Inc.](https://appshunter.io/developer/359185439) | [ClickSoftware Technologies Ltd](https://appshunter.io/developer/515900526) |

## What reviewers say

### iMFM

[App page](https://appshunter.io/ios/app/imfm/id710472063)

Manage service requests, work orders, and preventive maintenance schedules. Access vendor contact details and update capital planning and inspection items. Designed for facility managers and technicians.

**Highlights:** View service request details, Manage work orders, Schedule preventive maintenance, Search vendor contacts, Update capital planning, Perform inspection updates

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ✅ Opens and closes work orders
- ✅ Meets basic standards
- ✅ Does what it needs to do

**What reviewers complain about**

- 🐛 Non-functional after updates
- 🐛 Unstable and unreliable
- 🐛 Constantly logs out users
- 🐛 Clunky and slow interface
- 🐛 Difficult to navigate

**Reported bugs**

- App will not accept a language and won't load
- Unable to stay logged in, requires multiple logins
- Cannot adjust start time for overlapping work orders
- Cannot view recently closed work orders
- Calendar feature does not allow access to current week

**Requested features**

- Ability to view currently running or finished work orders
- Adjust start time for overlapping work orders
- View recently closed work orders from the app
- Improved calendar functionality for time cards
- Help menu or manual


### Service Edge

[App page](https://appshunter.io/ios/app/service-edge/id1126346366)

This app provides field service professionals with real-time schedule updates and allows them to submit work status and completion details. It functions offline and syncs automatically with the Field Service Edge system, enhancing workforce productivity and customer satisfaction.

**Highlights:** Receive schedule updates, Submit work status, Offline functionality, Automatic syncing, Improve field workforce productivity, Enhance customer experience

**In-app purchases:** none


## Frequently asked questions

### Is iMFM free?

iMFM is free to download, with no in-app purchases.

### Is Service Edge free?

Service Edge is free to download, with no in-app purchases.

### Which has better reviews, iMFM or Service Edge?

iMFM is rated higher. iMFM averages 1.8 out of 5 from 24 ratings, while Service Edge averages 1.0 from 2 ratings.

### Do iMFM or Service Edge have ads?

Neither iMFM nor Service Edge shows ads.

### Which is updated more often, iMFM or Service Edge?

iMFM ships an update every 5 weeks, and Service Edge every 2 months. Most recently, iMFM was updated on October 16, 2026 and Service Edge on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*