# My WM vs Access Westminster

The clearest difference is rating: My WM at 4.5 against Access Westminster's 4.1. My WM also leads on ratings volume (77K vs 9) and update cadence (every 6 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My WM holds the better App Store score, 4.5 against 4.1. That said, the two scores are not equally well evidenced: My WM has 77K ratings behind it against 9, so its average is the more settled of the two.

My WM ships an update every 6 weeks, Access Westminster every 3 months. The most recent releases landed on October 31, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | My WM | Access Westminster |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (77K ratings)](https://appshunter.io/ios/app/my-wm/id714263094/reviews)** | [4.1 (9 ratings)](https://appshunter.io/ios/app/access-westminster/id6740338154/reviews) |
| Number of ratings | **77K** | 9 |
| Positive reviews | 16.3% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 3 months |
| Monetization | Free | Free |
| Size | 86 MB | 145 MB |
| Requires iOS | **13** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [Waste Management, Inc.](https://appshunter.io/developer/714263097) | [City of Westminster](https://appshunter.io/developer/524254012) |

## What reviewers say

### My WM

[App page](https://appshunter.io/ios/app/my-wm/id714263094)

Manage your waste and recycling services conveniently from your mobile device. Pay bills, track pickups, report issues, and manage your account details. This app simplifies service management for residential and roll-off customers.

**Highlights:** Pay bills and view payment history, Track pickup schedules and report missed pickups, Manage multiple service accounts, Request container repairs and roll-off services, Update profile and communication preferences, View holiday schedules and weather alerts

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⭐ Excellent customer service
- 📅 Full-featured and functional app
- 🚚 Reliable pickup service

**What reviewers complain about**

- 🔒 Unreliable autopay and billing issues
- 🚫 Lack of communication and missed pickups
- 🤖 Buggy and unresponsive app
- 💰 Excessive and unexplained price hikes

**Reported bugs**

- App crashes when trying to view invoices
- Profile editing functionality not working
- Inconsistent information between app and website

**Requested features**

- Ability to report missed pickups directly in the app
- More transparent billing and pricing information
- Improved communication on service changes and delays


### Access Westminster

[App page](https://appshunter.io/ios/app/access-westminster/id6740338154)

Report city service issues like potholes and graffiti with photos and location details. Track the status of your requests and access a knowledge base of past submissions. Help keep your community beautiful and well-maintained.

**Highlights:** Report city service issues, Submit photos and location, Track request status, Access knowledge base, Request pothole repair, Request streetlight fix, Report graffiti removal

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is My WM free?

My WM is free to download, with no in-app purchases.

### Is Access Westminster free?

Access Westminster is free to download, with no in-app purchases.

### Which has better reviews, My WM or Access Westminster?

My WM is rated higher. My WM averages 4.5 out of 5 from 77K ratings, while Access Westminster averages 4.1 from 9 ratings.

### Do My WM or Access Westminster have ads?

Neither My WM nor Access Westminster shows ads.

### Which is updated more often, My WM or Access Westminster?

My WM ships an update every 6 weeks, and Access Westminster every 3 months. Most recently, My WM was updated on October 31, 2026 and Access Westminster on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*