# Windows App Mobile vs SimpleHelp Remote Support

The clearest difference is rating: Windows App Mobile at 4.2 against SimpleHelp Remote Support's 2.2. Windows App Mobile also leads on ratings volume (7.8K vs 6) and chart position (#205 vs unranked). SimpleHelp Remote Support's advantage is iOS requirement (14.0 vs 26.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Windows App Mobile holds the better App Store score, 4.2 against 2.2. That said, the two scores are not equally well evidenced: Windows App Mobile has 7.8K ratings behind it against 6, so its average is the more settled of the two. Written reviews complicate that: 35% of Windows App Mobile's written reviews are positive against 40% of SimpleHelp Remote Support's, so the app with the better star average is not the one people write more warmly about.

## The numbers

| Metric | Windows App Mobile | SimpleHelp Remote Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.2 (7.8K ratings)](https://appshunter.io/ios/app/windows-app-mobile/id714464092/reviews)** | [2.2 (6 ratings)](https://appshunter.io/ios/app/simplehelp-remote-support/id1561599512/reviews) |
| Number of ratings | **7.8K** | 6 |
| Positive reviews | 34.7% of reviews | **40.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | — |
| Monetization | Free | Free |
| Best chart rank | **#205** | — |
| Size | 199 MB | 2 MB |
| Requires iOS | 26.0 | **14.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Microsoft Corporation](https://appshunter.io/developer/298856275) | [SimpleHelp Ltd](https://appshunter.io/developer/1561599514) |

## What reviewers say

### Windows App Mobile

[App page](https://appshunter.io/ios/app/windows-app-mobile/id714464092)

**Currently charting:** #205 Top Free · Business (US App Store)

Connect securely to Windows PCs, virtual apps, and desktops from your iOS or iPadOS device. Access your work environment remotely with ease, managing connections and resources from a unified client.

**Highlights:** Connect to remote PCs and virtual desktops, Access managed resources, Remote Desktop Gateway support, Connection management and favorites, Audio and video streaming, Device redirection (folders, clipboard, microphone, camera), External monitor support

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Seamless remote desktop experience
- 👍 Smooth mouse and keyboard support
- 🚀 Reliable connections
- 👍 Great integration with Windows
- 🚀 Responsive and fast

**What reviewers complain about**

- 🐛 Keyboard issues (no virtual keyboard, input problems)
- 🐛 Crashes and freezes
- 🐛 Resolution and scaling problems
- 🐛 Connectivity issues, especially over mobile data
- 🐛 Buggy after updates

**Reported bugs**

- Keyboard not working properly
- Frequent crashes and freezes
- Connectivity issues, especially over mobile data
- Resolution and scaling problems
- Incompatibility with newer iOS devices

**Requested features**

- Full screen support for external monitors
- Ability to save/sync connection profiles
- Support for multiple monitors and remote apps
- Improved keyboard functionality (F-keys, shortcuts)
- Better mouse/trackpad support (right-click, scrolling)


### SimpleHelp Remote Support

[App page](https://appshunter.io/ios/app/simplehelp-remote-support/id1561599512)

Connect to a support technician for remote assistance on your mobile device. Share your screen, send chat messages, and exchange screenshots to resolve issues quickly. Use this app only when instructed by a support professional.

**Highlights:** Connect with support technician, Share mobile screen remotely, Send chat messages, Exchange screenshots, Use connection code

**In-app purchases:** none


## Frequently asked questions

### Is Windows App Mobile free?

Windows App Mobile is free to download, with no in-app purchases.

### Is SimpleHelp Remote Support free?

SimpleHelp Remote Support is free to download, with no in-app purchases.

### Which has better reviews, Windows App Mobile or SimpleHelp Remote Support?

Windows App Mobile is rated higher. Windows App Mobile averages 4.2 out of 5 from 7.8K ratings, while SimpleHelp Remote Support averages 2.2 from 6 ratings.

### Do Windows App Mobile or SimpleHelp Remote Support have ads?

Neither Windows App Mobile nor SimpleHelp Remote Support shows ads.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*