# RingCentral vs Mitel Connect

The clearest difference is monetization model: Mitel Connect at free against RingCentral's subscription. Mitel Connect also leads on iOS requirement (12.0 vs 16.0). RingCentral's advantage is rating (4.8 vs 4.5) and ratings volume (77K vs 4.8K). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

RingCentral holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: RingCentral has 77K ratings behind it against 4.8K, so its average is the more settled of the two. Written reviews point the same way: 37% of RingCentral's written reviews are positive against 23% of Mitel Connect's.

RingCentral ships an update every 3 weeks, Mitel Connect every 2 months. The most recent releases landed on September 25, 2026 and September 21, 2026 respectively.

## The numbers

| Metric | RingCentral | Mitel Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (77K ratings)](https://appshunter.io/ios/app/ringcentral/id715886894/reviews)** | [4.5 (4.8K ratings)](https://appshunter.io/ios/app/mitel-connect/id1206998099/reviews) |
| Number of ratings | **77K** | 4.8K |
| Positive reviews | **36.6% of reviews** | 23.2% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | Subscription | **Free** |
| Best chart rank | **#91** | — |
| Size | 332 MB | 66 MB |
| Requires iOS | 16.0 | **12.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [RingCentral, Inc](https://appshunter.io/developer/293305987) | [Mitel Networks Corporation](https://appshunter.io/developer/448794623) |

## What reviewers say

### RingCentral

[App page](https://appshunter.io/ios/app/ringcentral/id715886894)

**Currently charting:** #91 Top Free · Business (US App Store)

Consolidate business communications including calls, messages, meetings, and faxes into a single application. Leverage an AI Assistant for tasks like note-taking, message polishing, and meeting transcriptions to enhance productivity.

**Highlights:** Unified calls, messages, meetings, and faxes, AI Assistant for notes and transcriptions, Team chat with file sharing, HD video meetings with whiteboarding, Business SMS with translations, Digital faxing, Work and personal modes

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable service
- 📞 Convenient for businesses
- 🤝 Great for team communication
- 💻 Seamless integration across devices

**What reviewers complain about**

- 🐛 Buggy app with frequent issues
- 🤖 Poor customer service and support
- 🔒 Difficult to cancel subscription
- 🔍 Lack of transparency in pricing and policies

**Reported bugs**

- Missed calls and notifications
- Unreliable call quality and connectivity
- Syncing and login issues
- Inability to delete messages

**Requested features**

- Dark app icon
- Apple Watch support
- Improved SMS/text messaging functionality
- Customizable app interface


### Mitel Connect

[App page](https://appshunter.io/ios/app/mitel-connect/id1206998099)

This app extends your desk phone functionality to your mobile device. Access contacts, join meetings, and manage calls and voicemails with a new, intuitive interface. It ensures your business caller ID is used, keeping your personal number private.

**Highlights:** Mobile desk phone functionality, Access enterprise contacts, One-click conference joining, Call and voicemail management, Business caller ID, New dashboard for work day management, Seamless WiFi/cellular handover

**In-app purchases:** none

**What reviewers like**

- 🚀 Works great
- 💡 Useful for remote work
- 👍 Easy to use

**What reviewers complain about**

- 🐛 Crashes frequently
- 🔋 Drains battery
- 🔒 Connectivity issues
- 👎 Unreliable performance

**Reported bugs**

- App crashes on launch
- Calls not ringing through app
- Frequent disconnects
- Compatibility issues with newer iOS versions

**Requested features**

- Improve background functionality
- Add IM and video conferencing
- Better integration with iOS features


## Frequently asked questions

### Is RingCentral free?

RingCentral is free to download, with no in-app purchases.

### Is Mitel Connect free?

Mitel Connect is free to download, with no in-app purchases.

### Which has better reviews, RingCentral or Mitel Connect?

RingCentral is rated higher. RingCentral averages 4.8 out of 5 from 77K ratings, while Mitel Connect averages 4.5 from 4.8K ratings.

### Do RingCentral or Mitel Connect have ads?

Neither RingCentral nor Mitel Connect shows ads.

### Which is updated more often, RingCentral or Mitel Connect?

RingCentral ships an update every 3 weeks, and Mitel Connect every 2 months. Most recently, RingCentral was updated on September 25, 2026 and Mitel Connect on September 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*