# RingCentral vs My311

The clearest difference is rating: RingCentral at 4.8 against My311's 1.0. RingCentral also leads on review sentiment (37% vs 0%) and ratings volume (77K vs 21). My311's advantage is monetization model (free vs subscription) and iOS requirement (9.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

RingCentral holds the better App Store score, 4.8 against 1.0. That said, the two scores are not equally well evidenced: RingCentral has 77K ratings behind it against 21, so its average is the more settled of the two. Written reviews point the same way: 37% of RingCentral's written reviews are positive against 0% of My311's.

RingCentral ships an update every 3 weeks, My311 every 5 weeks. The most recent releases landed on September 26, 2026 and August 21, 2026 respectively.

## The numbers

| Metric | RingCentral | My311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (77K ratings)](https://appshunter.io/ios/app/ringcentral/id715886894/reviews)** | [1.0 (21 ratings)](https://appshunter.io/ios/app/my311/id1445418916/reviews) |
| Number of ratings | **77K** | 21 |
| Positive reviews | **36.6% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 5 weeks |
| Monetization | Subscription | **Free** |
| Best chart rank | **#122** | — |
| Size | 332 MB | 48 MB |
| Requires iOS | 16.0 | **9.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [RingCentral, Inc](https://appshunter.io/developer/293305987) | [Tyler Technologies, Inc](https://appshunter.io/developer/723747024) |

## What reviewers say

### RingCentral

[App page](https://appshunter.io/ios/app/ringcentral/id715886894)

**Currently charting:** #122 Top Free · Business (US App Store)

Consolidate business communications including calls, messages, meetings, and faxes into a single application. Leverage an AI Assistant for tasks like note-taking, message polishing, and meeting transcriptions to enhance productivity.

**Highlights:** Unified calls, messages, meetings, and faxes, AI Assistant for notes and transcriptions, Team chat with file sharing, HD video meetings with whiteboarding, Business SMS with translations, Digital faxing, Work and personal modes

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable service
- 📞 Convenient for businesses
- 🤝 Great for team communication
- 💻 Seamless integration across devices

**What reviewers complain about**

- 🐛 Buggy app with frequent issues
- 🤖 Poor customer service and support
- 🔒 Difficult to cancel subscription
- 🔍 Lack of transparency in pricing and policies

**Reported bugs**

- Missed calls and notifications
- Unreliable call quality and connectivity
- Syncing and login issues
- Inability to delete messages

**Requested features**

- Dark app icon
- Apple Watch support
- Improved SMS/text messaging functionality
- Customizable app interface


### My311

[App page](https://appshunter.io/ios/app/my311/id1445418916)

Report and track non-emergency issues or make requests to your local municipality. Access your town's social media feeds for real-time updates. This app is available only for communities using the Tyler 311 system.

**Highlights:** Report non-emergency issues, Track request status, Make municipal requests, Access town social media feeds, Community participation required

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is RingCentral free?

RingCentral is free to download, with no in-app purchases.

### Is My311 free?

My311 is free to download, with no in-app purchases.

### Which has better reviews, RingCentral or My311?

RingCentral is rated higher. RingCentral averages 4.8 out of 5 from 77K ratings, while My311 averages 1.0 from 21 ratings.

### Do RingCentral or My311 have ads?

Neither RingCentral nor My311 shows ads.

### Which is updated more often, RingCentral or My311?

RingCentral ships an update every 3 weeks, and My311 every 5 weeks. Most recently, RingCentral was updated on September 26, 2026 and My311 on August 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*