# RingCentral vs ECAT Review Tool

The clearest difference is rating: RingCentral at 4.8 against ECAT Review Tool's 3.2. RingCentral also leads on review sentiment (37% vs 0%) and ratings volume (78K vs 6). ECAT Review Tool's advantage is monetization model (free vs subscription). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

RingCentral holds the better App Store score, 4.8 against 3.2. That said, the two scores are not equally well evidenced: RingCentral has 78K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 37% of RingCentral's written reviews are positive against 0% of ECAT Review Tool's.

RingCentral ships an update every 3 weeks, ECAT Review Tool monthly. The most recent releases landed on October 25, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | RingCentral | ECAT Review Tool |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (78K ratings)](https://appshunter.io/ios/app/ringcentral/id715886894/reviews)** | [3.2 (6 ratings)](https://appshunter.io/ios/app/ecat-review-tool/id1620563089/reviews) |
| Number of ratings | **78K** | 6 |
| Positive reviews | **36.5% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Monthly |
| Monetization | Subscription | **Free** |
| Size | 332 MB | 89 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [RingCentral, Inc](https://appshunter.io/developer/293305987) | [Francis Lyons](https://appshunter.io/developer/1217777693) |

## What reviewers say

### RingCentral

[App page](https://appshunter.io/ios/app/ringcentral/id715886894)

Consolidate business communications including calls, messages, meetings, and faxes into a single application. Leverage an AI Assistant for tasks like note-taking, message polishing, and meeting transcriptions to enhance productivity.

**Highlights:** Unified calls, messages, meetings, and faxes, AI Assistant for notes and transcriptions, Team chat with file sharing, HD video meetings with whiteboarding, Business SMS with translations, Digital faxing, Work and personal modes

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable service
- 📞 Convenient for businesses
- 🤝 Great for team communication
- 💻 Seamless integration across devices

**What reviewers complain about**

- 🐛 Buggy app with frequent issues
- 🤖 Poor customer service and support
- 🔒 Difficult to cancel subscription
- 🔍 Lack of transparency in pricing and policies

**Reported bugs**

- Missed calls and notifications
- Unreliable call quality and connectivity
- Syncing and login issues
- Inability to delete messages

**Requested features**

- Dark app icon
- Apple Watch support
- Improved SMS/text messaging functionality
- Customizable app interface


### ECAT Review Tool

[App page](https://appshunter.io/ios/app/ecat-review-tool/id1620563089)

This tool empowers organizations to streamline audits and gain real-time insights into operational status. It simplifies the creation, editing, and management of audits using mobile technology, reducing reliance on IT support.

**Highlights:** Streamline audits, Real-time operational insights, Mobile audit creation and management, Improve compliance, Strengthen operations, Reduce IT dependency

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is RingCentral free?

RingCentral is free to download, with no in-app purchases.

### Is ECAT Review Tool free?

ECAT Review Tool is free to download, with no in-app purchases.

### Which has better reviews, RingCentral or ECAT Review Tool?

RingCentral is rated higher. RingCentral averages 4.8 out of 5 from 78K ratings, while ECAT Review Tool averages 3.2 from 6 ratings.

### Do RingCentral or ECAT Review Tool have ads?

Neither RingCentral nor ECAT Review Tool shows ads.

### Which is updated more often, RingCentral or ECAT Review Tool?

RingCentral ships an update every 3 weeks, and ECAT Review Tool monthly. Most recently, RingCentral was updated on October 25, 2026 and ECAT Review Tool on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*