# RingCentral vs Dialpad

The clearest difference is monetization model: Dialpad at ad-supported against RingCentral's subscription. RingCentral's advantage is ads (none vs shown) and ratings volume (77K vs 4.5K). On price, review sentiment, update cadence and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

RingCentral holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: RingCentral has 77K ratings behind it against 4.5K, so its average is the more settled of the two. Written reviews point the same way: 37% of RingCentral's written reviews are positive against 34% of Dialpad's.

RingCentral ships an update every 3 weeks, Dialpad fortnightly. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | RingCentral | Dialpad |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (77K ratings)](https://appshunter.io/ios/app/ringcentral/id715886894/reviews)** | [4.6 (4.5K ratings)](https://appshunter.io/ios/app/dialpad/id921879637/reviews) |
| Number of ratings | **77K** | 4.5K |
| Positive reviews | **36.6% of reviews** | 34.0% of reviews |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | Every 3 weeks | **Fortnightly** |
| Monetization | Subscription | **Ad-supported** |
| Best chart rank | **#97** | — |
| Size | 332 MB | 335 MB |
| Requires iOS | **16.0** | 17.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [RingCentral, Inc](https://appshunter.io/developer/293305987) | [Dialpad, Inc.](https://appshunter.io/developer/442976549) |

## What reviewers say

### RingCentral

[App page](https://appshunter.io/ios/app/ringcentral/id715886894)

**Currently charting:** #97 Top Free · Business (US App Store)

Consolidate business communications including calls, messages, meetings, and faxes into a single application. Leverage an AI Assistant for tasks like note-taking, message polishing, and meeting transcriptions to enhance productivity.

**Highlights:** Unified calls, messages, meetings, and faxes, AI Assistant for notes and transcriptions, Team chat with file sharing, HD video meetings with whiteboarding, Business SMS with translations, Digital faxing, Work and personal modes

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable service
- 📞 Convenient for businesses
- 🤝 Great for team communication
- 💻 Seamless integration across devices

**What reviewers complain about**

- 🐛 Buggy app with frequent issues
- 🤖 Poor customer service and support
- 🔒 Difficult to cancel subscription
- 🔍 Lack of transparency in pricing and policies

**Reported bugs**

- Missed calls and notifications
- Unreliable call quality and connectivity
- Syncing and login issues
- Inability to delete messages

**Requested features**

- Dark app icon
- Apple Watch support
- Improved SMS/text messaging functionality
- Customizable app interface


### Dialpad

[App page](https://appshunter.io/ios/app/dialpad/id921879637)

This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.

**Highlights:** Unified communication platform, Cross-device call switching, Automatic call transcription, Rich contact profiles with CRM integration, Remote call monitoring and coaching

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable and consistent
- 📊 Great analytics and reporting
- 💻 Seamless desktop and mobile integration
- 🤖 Useful AI features
- 📞 Convenient business phone solution

**What reviewers complain about**

- 🐛 Buggy and glitchy app
- 📞 Frequent call drops and connectivity issues
- 🔇 Unreliable notifications
- 📱 Poor mobile app experience
- 🕰️ Slow response times from customer support

**Reported bugs**

- Text messages not sending properly
- Missed calls not showing up in the app
- Inability to log out of the app
- Random app crashes and freezes

**Requested features**

- Threaded messaging for better conversation organization
- Customizable ringtones and notification sounds
- Improved integration with native contact lists
- More granular control over call recording and transcription


## Frequently asked questions

### Is RingCentral free?

RingCentral is free to download, with no in-app purchases.

### Is Dialpad free?

Dialpad is free to download, with no in-app purchases.

### Which has better reviews, RingCentral or Dialpad?

RingCentral is rated higher. RingCentral averages 4.8 out of 5 from 77K ratings, while Dialpad averages 4.6 from 4.5K ratings.

### Do RingCentral or Dialpad have ads?

Dialpad shows ads; RingCentral does not.

### Which is updated more often, RingCentral or Dialpad?

RingCentral ships an update every 3 weeks, and Dialpad fortnightly. Most recently, RingCentral was updated on September 24, 2026 and Dialpad on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*