# ITS App vs SSGC Customer Connect

The clearest difference is rating: ITS App at 3.9 against SSGC Customer Connect's 2.2. ITS App also leads on review sentiment (44% vs 4%) and ratings volume (267 vs 26). SSGC Customer Connect's advantage is iOS requirement (13.1 vs 15.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ITS App holds the better App Store score, 3.9 against 2.2. That said, the two scores are not equally well evidenced: ITS App has 267 ratings behind it against 26, so its average is the more settled of the two. Written reviews point the same way: 44% of ITS App's written reviews are positive against 4% of SSGC Customer Connect's.

ITS App ships an update every 3 weeks, SSGC Customer Connect every 6 weeks. Both last shipped on October 16, 2026.

## The numbers

| Metric | ITS App | SSGC Customer Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.9 (267 ratings)](https://appshunter.io/ios/app/its-app/id720041429/reviews)** | [2.2 (26 ratings)](https://appshunter.io/ios/app/ssgc-customer-connect/id1410772430/reviews) |
| Number of ratings | **267** | 26 |
| Positive reviews | **43.6% of reviews** | 3.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 6 weeks |
| Monetization | Free | Free |
| Size | 104 MB | 30 MB |
| Requires iOS | 15.6 | **13.1** |
| Devices | **iPhone, iPod, Apple Watch** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Saifuddin Slatewala](https://appshunter.io/developer/720041432) | [Sui Southern Gas Company Public LTD](https://appshunter.io/developer/1410772429) |

## What reviewers say

### ITS App

[App page](https://appshunter.io/ios/app/its-app/id720041429)

This official app provides Dawoodi Bohras with essential tools for daily religious life. Access Namaaz timings, a Hijri-Gregorian calendar for scheduling, and a self-scan feature for miqaats. Requires an ITS ID login for personalized access.

**Highlights:** Namaaz timings, Hijri-Gregorian calendar, Miqaat self-scan, ITS ID login, Single ITS ID configuration

**Features:** macOS Compatibility, Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great app to track namaz timings
- 🔒 Reliable digital surrogates of important documents
- 👍 New interface is a joy
- 👍 Helpful for the Bohra community

**What reviewers complain about**

- 🐛 Constantly crashing
- 🐛 Doesn't keep user logged in
- 🐛 Login issues
- 🐛 Namaz timing font too small
- 🐛 Calendar issues

**Reported bugs**

- Login screen freezes
- App crashes after updates
- Namaz timings not accurate
- Calendar shows wrong dates/days
- Communication tab keeps loading

**Requested features**

- Add Hijri date to lock screen
- Incorporate electronic pass allocation for miqaats
- Add full azaan in the app
- Enable registration for miqaats through the app


### SSGC Customer Connect

[App page](https://appshunter.io/ios/app/ssgc-customer-connect/id1410772430)

Access real-time utility data, view past records, and manage billing information. File complaints, report emergencies like gas leaks, and find nearby service centers. This app simplifies utility management and provides instant access to essential services.

**Highlights:** Real-time data access, View past and current billing information, File complaints and provide feedback, Report gas leakage or theft (Pin the Pain), Find nearby facilitation centers, Record gas unit consumption

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is ITS App free?

ITS App is free to download, with no in-app purchases.

### Is SSGC Customer Connect free?

SSGC Customer Connect is free to download, with no in-app purchases.

### Which has better reviews, ITS App or SSGC Customer Connect?

ITS App is rated higher. ITS App averages 3.9 out of 5 from 267 ratings, while SSGC Customer Connect averages 2.2 from 26 ratings.

### Do ITS App or SSGC Customer Connect have ads?

Neither ITS App nor SSGC Customer Connect shows ads.

### Which is updated more often, ITS App or SSGC Customer Connect?

ITS App ships an update every 3 weeks, and SSGC Customer Connect every 6 weeks. Most recently, ITS App was updated on October 16, 2026 and SSGC Customer Connect on October 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*