# SMRT Operations Manager vs Entrata Facilities

The clearest difference is rating: Entrata Facilities at 4.8 against SMRT Operations Manager's 3.1. Entrata Facilities also leads on ratings volume (2.8K vs 228) and monetization model (free vs ad-supported). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Entrata Facilities holds the better App Store score, 4.8 against 3.1. That said, the two scores are not equally well evidenced: Entrata Facilities has 2.8K ratings behind it against 228, so its average is the more settled of the two. Written reviews point the same way: 27% of SMRT Operations Manager's written reviews are positive against 35% of Entrata Facilities's.

SMRT Operations Manager ships an update every 3 weeks, Entrata Facilities every 2 weeks. The most recent releases landed on October 23, 2026 and October 29, 2026 respectively.

## The numbers

| Metric | SMRT Operations Manager | Entrata Facilities |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.1 (228 ratings)](https://appshunter.io/ios/app/smrt-operations-manager/id720859186/reviews) | **[4.8 (2.8K ratings)](https://appshunter.io/ios/app/entrata-facilities/id1263390111/reviews)** |
| Number of ratings | 228 | **2.8K** |
| Positive reviews | 26.5% of reviews | **34.9% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Every 2 weeks** |
| Monetization | Ad-supported | **Free** |
| Size | 181 MB | 59 MB |
| Requires iOS | 17.4 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [SightPlan](https://appshunter.io/developer/720859189) | [Entrata, Inc.](https://appshunter.io/developer/385850025) |

## What reviewers say

### SMRT Operations Manager

[App page](https://appshunter.io/ios/app/smrt-operations-manager/id720859186)

This app streamlines multifamily community management by integrating work orders, inspections, and preventive maintenance. It enhances team efficiency and resident satisfaction through improved communication and operational insights.

**Highlights:** Integrated work orders, inspections, and maintenance, Streamlined resident communication, Real-time operational insights, Empowers leasing and maintenance teams, Boosts resident loyalty

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Intuitive and sleek user interface design
- 🚀 Efficient work order organization and management
- 📱 Easy task creation with photo capture
- 🔄 Good integration with other software systems
- 💬 Facilitates communication between teams and residents

**What reviewers complain about**

- 🐛 Constant crashes and freezing, especially during photo uploads
- 🔄 Persistent syncing issues between app and web version
- ⏱️ Extremely slow performance and lag
- 🔐 Frequent unexpected logouts requiring re-authentication
- 📵 App stops updating without manual reinstallation

**Reported bugs**

- App requires daily or every-other-day reinstallation to function
- Tasks fail to sync or appear in assignee lists
- Assignee list takes 45+ seconds to load
- App freezes when taking photos during inspections
- Photos and comments disappear or fail to sync

**Requested features**

- Refresh button or pull-to-refresh functionality
- Apple Watch compatibility
- Persistent login sessions without constant re-authentication
- Ability to add multiple photos to tasks after creation
- Better do-not-disturb notification handling


### Entrata Facilities

[App page](https://appshunter.io/ios/app/entrata-facilities/id1263390111)

Streamline your work order management with this tool. Assign, track, and close tasks efficiently while monitoring completion times.

**Highlights:** Work order assignment, Work order management, Work order closing, Time tracking, Task completion monitoring

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient for updating work orders
- 👍 User-friendly interface
- 👍 Ability to see multiple properties

**What reviewers complain about**

- 🐛 Scrolling issues and lack of smoothness
- 🐛 Syncing problems and app crashes
- 🐛 Inaccurate categories and tasks when creating work orders
- 🐛 Login issues with SAML and SSO
- 🐛 Inability to see all occupants in an apartment

**Reported bugs**

- Can't create work orders on iOS and iPadOS
- Notes not visible to residents
- App crashes after updates
- Maintenance inspection section issues
- Apartment number not visible

**Requested features**

- Add Russian language support
- Bring back swipe down to refresh
- Allow searching for issues when creating work orders
- Combine with Site Tablet app
- Improve two-way communication and add scheduling feature


## Frequently asked questions

### Is SMRT Operations Manager free?

SMRT Operations Manager is free to download, with no in-app purchases.

### Is Entrata Facilities free?

Entrata Facilities is free to download, with no in-app purchases.

### Which has better reviews, SMRT Operations Manager or Entrata Facilities?

Entrata Facilities is rated higher. SMRT Operations Manager averages 3.1 out of 5 from 228 ratings, while Entrata Facilities averages 4.8 from 2.8K ratings.

### Do SMRT Operations Manager or Entrata Facilities have ads?

Neither SMRT Operations Manager nor Entrata Facilities shows ads.

### Which is updated more often, SMRT Operations Manager or Entrata Facilities?

SMRT Operations Manager ships an update every 3 weeks, and Entrata Facilities every 2 weeks. Most recently, SMRT Operations Manager was updated on October 23, 2026 and Entrata Facilities on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*