# Saxbys vs The Tomato Shack

Saxbys and The Tomato Shack both sit at 4.8 stars, but that hides the real split: 48% of Saxbys's written reviews are positive against 38% of The Tomato Shack's. On price, rating, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for Saxbys against 4.8 for The Tomato Shack. Both are backed by a comparable volume of ratings — 1.6K and 767 respectively. Written reviews are what separate them: 48% of Saxbys's written reviews are positive against 38% of The Tomato Shack's.

Saxbys ships an update every 3 months, The Tomato Shack every 2 months. The most recent releases landed on September 21, 2026 and August 10, 2026 respectively.

## The numbers

| Metric | Saxbys | The Tomato Shack |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (1.6K ratings)](https://appshunter.io/ios/app/saxbys/id722416355/reviews) | [4.8 (767 ratings)](https://appshunter.io/ios/app/the-tomato-shack/id1463020075/reviews) |
| Number of ratings | **1.6K** | 767 |
| Positive reviews | **47.5% of reviews** | 37.5% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 72 MB | 40 MB |
| Requires iOS | **15.0** | 16.0 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Saxbys Coffee](https://appshunter.io/developer/722416358) | [Casmos Cafe`, Inc](https://appshunter.io/developer/1850797037) |

## What reviewers say

### Saxbys

[App page](https://appshunter.io/ios/app/saxbys/id722416355)

Order your favorite drinks and food ahead of time to skip the line. Earn and redeem points through a flexible rewards program, and easily pay in-store or send digital gift cards. Find nearby locations and their hours.

**Highlights:** Order ahead to skip the line, Scan to pay in cafe, Flexible rewards program, Birthday and referral rewards, Digital gift cards, Find nearby cafes and hours

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- ⭐ Great app look and feel
- 🚀 Efficient ordering process
- 💰 Convenient rewards program

**What reviewers complain about**

- 🐛 Unreliable order processing
- 🤔 Confusing menu and customization
- 💳 Lack of payment options (e.g. Apple Pay)
- 🤷‍♀️ Inconsistent promo code support

**Reported bugs**

- Order never reaches the store
- Frequent errors and loading issues
- Rewards points not updating properly

**Requested features**

- Add tipping option for order ahead
- Improve rewards program and earning structure
- Provide access to full menu even when store is closed
- Implement geo-fencing for Passbook integration


### The Tomato Shack

[App page](https://appshunter.io/ios/app/the-tomato-shack/id1463020075)

Easily browse menus and place food orders online. Stay updated on menu changes and upcoming events. Earn cash back rewards on your purchases.

**Highlights:** Online ordering, Menu viewing, Event updates, Cash back rewards, Menu updates

**In-app purchases:** none

**What reviewers like**

- 👍 Excellent food quality and menu variety
- 👍 User-friendly interface (when working properly)
- 🔒 Safe ordering with social distancing procedures
- ⭐ High-quality specialty items (gluten-free pizza, salads)

**What reviewers complain about**

- 🐛 Frequent app crashes and malfunctions
- 🐛 Address validation issues and errors
- 💰 High service fees (15% added)
- ❌ Limited delivery coverage area
- ❌ Confusing and poorly designed interface

**Reported bugs**

- App won't accept certain addresses without explanation
- Password reset emails not being sent
- Rewards not applying correctly (adding instead of subtracting)
- Address entry causes 'something went wrong' errors
- Promo code functionality broken

**Requested features**

- Apple Pay integration
- Phone call ordering option
- Promo code application improvements
- Extras and side dressing customization
- Expanded delivery coverage area


## Frequently asked questions

### Is Saxbys free?

Saxbys is free to download, with no in-app purchases.

### Is The Tomato Shack free?

The Tomato Shack is free to download, with no in-app purchases.

### Which has better reviews, Saxbys or The Tomato Shack?

Saxbys and The Tomato Shack are both rated 4.8 out of 5 on the App Store, from 1.6K and 767 ratings respectively.

### Do Saxbys or The Tomato Shack have ads?

Neither Saxbys nor The Tomato Shack shows ads.

### Which is updated more often, Saxbys or The Tomato Shack?

Saxbys ships an update every 3 months, and The Tomato Shack every 2 months. Most recently, Saxbys was updated on September 21, 2026 and The Tomato Shack on August 10, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*