# SurveyMonkey vs Feedback Assistant

The clearest difference is review sentiment: Feedback Assistant at 90% against SurveyMonkey's 41%. Feedback Assistant also leads on update cadence (fortnightly vs every 2 months). SurveyMonkey's advantage is rating (4.6 vs 4.0) and ratings volume (2.8K vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. SurveyMonkey sells 10 in-app purchases, starting at $15.99 per month and Feedback Assistant sells 12 in-app purchases, starting at $5.99 per month. Whichever you choose, the download price is not the number that matters.

SurveyMonkey holds the better App Store score, 4.6 against 4.0. That said, the two scores are not equally well evidenced: SurveyMonkey has 2.8K ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 41% of SurveyMonkey's written reviews are positive against 90% of Feedback Assistant's, so the app with the better star average is not the one people write more warmly about.

SurveyMonkey ships an update every 2 months, Feedback Assistant fortnightly. The most recent releases landed on September 24, 2026 and September 10, 2026 respectively.

## The numbers

| Metric | SurveyMonkey | Feedback Assistant |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (2.8K ratings)](https://appshunter.io/ios/app/surveymonkey/id723867634/reviews)** | [4.0 (4 ratings)](https://appshunter.io/ios/app/feedback-assistant-be-better/id1461703778/reviews) |
| Number of ratings | **2.8K** | 4 |
| Positive reviews | 41.4% of reviews | **90.0% of reviews** |
| In-app purchases | Yes | Yes |
| Ads | No | No |
| Update frequency | Every 2 months | **Fortnightly** |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Size | 61 MB | 182 MB |
| Requires iOS | **17.1** | 26.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [SurveyMonkey](https://appshunter.io/developer/723867637) | [NagniTech Inc.](https://appshunter.io/developer/1134646404) |

## What reviewers say

### SurveyMonkey

[App page](https://appshunter.io/ios/app/surveymonkey/id723867634)

Design, distribute, and analyze surveys and feedback forms on any device. Customize questions, track responses in real-time, and share insights easily. Ideal for both casual users and professional researchers.

**Highlights:** Create surveys, quizzes, and polls, Edit live surveys, Analyze charts and responses, Filter and compare results, Share survey links, Monitor responses with push notifications

**Features:** Vision Pro support

**In-app purchases (10)**

| Purchase | Price | Billing |
| --- | --- | --- |
| SELECT Plan | $15.99 | per month |
| SELECT Plan | $17.99 | per month |
| SELECT Plan | $21.99 | per month |
| Select Plan | $22.99 | per month |
| SELECT Plan | $23.99 | per month |
| SELECT Plan | $25.99 | per month |
| Standard Plan (monthly) | $98.99 | per month |
| SELECT Plan | $199.99 | per year |
| SELECT Plan | $229.99 | per year |
| Standard Plan (annual) | $399.99 | per year |

**What reviewers like**

- 🚀 Easy to use
- 🚀 Versatile survey creation
- 🚀 Helpful analytics and reporting
- 👍 Great for small businesses and nonprofits
- 👍 Useful for market research and feedback

**What reviewers complain about**

- 💰 Expensive subscription plans
- 🔒 Lack of transparency around paid features
- 🐛 Crashes and connection issues
- 🔒 Difficulty cancelling subscriptions
- 👎 Limited functionality in free version

**Reported bugs**

- Login and authentication problems
- Inconsistent survey response tracking
- Syncing issues between web and mobile versions

**Requested features**

- Offline survey capabilities
- Improved mobile editing and customization
- Tiered pricing plans for different user needs
- Better customer support and communication


### Feedback Assistant

[App page](https://appshunter.io/ios/app/feedback-assistant-be-better/id1461703778)

This platform transforms feedback into clear business decisions by collecting structured data and providing actionable insights. It helps businesses improve customer experience, monitor team satisfaction, and track service quality with real-time analytics and professional reporting.

**Highlights:** Structured feedback frameworks (NPS, CSAT, CES), Real-time analytics dashboards, Insight-oriented interpretation, Professional, export-ready reports, Anonymous or identified responses, Trend tracking and performance comparison

**Features:** Family Sharing, Vision Pro support

**In-app purchases (12)**

| Purchase | Price | Billing |
| --- | --- | --- |
| 1 month Free | $5.99 | per month |
| Promo 1 month subscription | $5.99 | per month |
| Premium Discount 01 month | $12.99 | per month |
| Promo 12 months subscription | $29.99 | per year |
| 1 month Free | $29.99 | per year |
| Be Relaxed - 1 month | $49.99 | per month |
| Premium Discount 12 months | $69.99 | per year |
| Be Better - 1 month | $79.99 | per month |
| Be On Top - 1 month | $124.99 | per month |
| Be Relaxed - 12 months | $400.00 | per year |
| Be Better - 12 months | $700.00 | per year |
| Be On Top - 12 months | $1000.00 | per year |


## Frequently asked questions

### Is SurveyMonkey free?

SurveyMonkey is free to download, with in-app purchases available.

### Is Feedback Assistant free?

Feedback Assistant is free to download, with in-app purchases available.

### Which has better reviews, SurveyMonkey or Feedback Assistant?

SurveyMonkey is rated higher. SurveyMonkey averages 4.6 out of 5 from 2.8K ratings, while Feedback Assistant averages 4.0 from 4 ratings.

### Do SurveyMonkey or Feedback Assistant have ads?

Neither SurveyMonkey nor Feedback Assistant shows ads.

### Which is updated more often, SurveyMonkey or Feedback Assistant?

SurveyMonkey ships an update every 2 months, and Feedback Assistant fortnightly. Most recently, SurveyMonkey was updated on September 24, 2026 and Feedback Assistant on September 10, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*