# PSE vs Covington Connects

The clearest difference is rating: Covington Connects at 4.9 against PSE's 3.9. PSE's advantage is device support (3 vs 1) and iOS requirement (15.0 vs 17.6). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Covington Connects holds the better App Store score, 4.9 against 3.9. Both are backed by a comparable volume of ratings — 14 and 23 respectively.

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on September 18, 2026 and September 17, 2026 respectively.

## The numbers

| Metric | PSE | Covington Connects |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.9 (14 ratings)](https://appshunter.io/ios/app/pse/id725056417/reviews) | **[4.9 (23 ratings)](https://appshunter.io/ios/app/covington-connects/id1398052844/reviews)** |
| Number of ratings | 14 | **23** |
| Positive reviews | 13.9% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | Every 3 months |
| Monetization | Free | Free |
| Size | 229 MB | 148 MB |
| Requires iOS | **15.0** | 17.6 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [Puget Sound Energy](https://appshunter.io/developer/725056420) | [City of Covington](https://appshunter.io/developer/1398052843) |

## What reviewers say

### PSE

[App page](https://appshunter.io/ios/app/pse/id725056417)

Manage your utility account and stay informed about power outages. Check your balance, make payments, and report outages with ease. Get real-time restoration updates and customize notifications.

**Highlights:** Check account balance, Make bill payments, Report power outages, Track outage restoration times, Manage personal preferences, Start, stop, or move service

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient for tracking outages
- 💡 Helpful outage map feature
- 👍 Easy to use for bill payment

**What reviewers complain about**

- 🐛 Frequent login issues and crashes
- 🔍 Inaccurate or missing outage information
- 📵 Unreliable during power outages
- 💤 App becomes unusable after updates

**Reported bugs**

- App freezes when trying to log in
- Outage map does not show current outages
- Keeps logging users out unexpectedly

**Requested features**

- Support for Apple Pay and digital wallets
- Ability to schedule future bill payments
- Improved outage status updates and ETAs


### Covington Connects

[App page](https://appshunter.io/ios/app/covington-connects/id1398052844)

Easily report local issues like potholes, graffiti, or damaged signs to the city. Track the progress of your service requests and upload photos. Connect with your community and help improve your city.

**Highlights:** Submit service requests, Track city response, Upload photos of issues, View community reports, Report potholes, dumping, graffiti, and more

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is PSE free?

PSE is free to download, with no in-app purchases.

### Is Covington Connects free?

Covington Connects is free to download, with no in-app purchases.

### Which has better reviews, PSE or Covington Connects?

Covington Connects is rated higher. PSE averages 3.9 out of 5 from 14 ratings, while Covington Connects averages 4.9 from 23 ratings.

### Do PSE or Covington Connects have ads?

Neither PSE nor Covington Connects shows ads.

### Which is updated more often, PSE or Covington Connects?

PSE ships an update every 3 months, and Covington Connects every 3 months. Most recently, PSE was updated on September 18, 2026 and Covington Connects on September 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*