# PSE vs Mercer Island Connect

The clearest difference is rating: Mercer Island Connect at 4.7 against PSE's 3.4. PSE's advantage is device support (3 vs 1) and iOS requirement (15.0 vs 18.0). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Mercer Island Connect holds the better App Store score, 4.7 against 3.4. Both are backed by a comparable volume of ratings — 21 and 14 respectively.

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on October 29, 2026 and October 21, 2026 respectively.

## The numbers

| Metric | PSE | Mercer Island Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.4 (21 ratings)](https://appshunter.io/ios/app/pse/id725056417/reviews) | **[4.7 (14 ratings)](https://appshunter.io/ios/app/mercer-island-connect/id1409678090/reviews)** |
| Number of ratings | **21** | 14 |
| Positive reviews | 13.9% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | Every 3 months |
| Monetization | Free | Free |
| Size | 229 MB | 146 MB |
| Requires iOS | **15.0** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [Puget Sound Energy](https://appshunter.io/developer/725056420) | [City of Mercer Island](https://appshunter.io/developer/1409678089) |

## What reviewers say

### PSE

[App page](https://appshunter.io/ios/app/pse/id725056417)

Manage your utility account and stay informed about power outages. Check your balance, make payments, and report outages with ease. Get real-time restoration updates and customize notifications.

**Highlights:** Check account balance, Make bill payments, Report power outages, Track outage restoration times, Manage personal preferences, Start, stop, or move service

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient for tracking outages
- 💡 Helpful outage map feature
- 👍 Easy to use for bill payment

**What reviewers complain about**

- 🐛 Frequent login issues and crashes
- 🔍 Inaccurate or missing outage information
- 📵 Unreliable during power outages
- 💤 App becomes unusable after updates

**Reported bugs**

- App freezes when trying to log in
- Outage map does not show current outages
- Keeps logging users out unexpectedly

**Requested features**

- Support for Apple Pay and digital wallets
- Ability to schedule future bill payments
- Improved outage status updates and ETAs


### Mercer Island Connect

[App page](https://appshunter.io/ios/app/mercer-island-connect/id1409678090)

Report issues directly to city departments like Public Works and Parks Maintenance. Access other city services and stay informed about your community. This utility app streamlines communication with local government.

**Highlights:** Report public works issues, Report parks maintenance issues, Link to city services, Streamlined communication, Community information access

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is PSE free?

PSE is free to download, with no in-app purchases.

### Is Mercer Island Connect free?

Mercer Island Connect is free to download, with no in-app purchases.

### Which has better reviews, PSE or Mercer Island Connect?

Mercer Island Connect is rated higher. PSE averages 3.4 out of 5 from 21 ratings, while Mercer Island Connect averages 4.7 from 14 ratings.

### Do PSE or Mercer Island Connect have ads?

Neither PSE nor Mercer Island Connect shows ads.

### Which is updated more often, PSE or Mercer Island Connect?

PSE ships an update every 3 months, and Mercer Island Connect every 3 months. Most recently, PSE was updated on October 29, 2026 and Mercer Island Connect on October 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*