# PSE vs Renton Responds

The clearest difference is review sentiment: Renton Responds at 57% against PSE's 14%. Renton Responds also leads on rating (4.8 vs 3.4) and ratings volume (132 vs 21). PSE's advantage is device support (3 vs 1) and iOS requirement (15.0 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Renton Responds holds the better App Store score, 4.8 against 3.4. That said, the two scores are not equally well evidenced: Renton Responds has 132 ratings behind it against 21, so its average is the more settled of the two. Written reviews point the same way: 14% of PSE's written reviews are positive against 57% of Renton Responds's.

PSE ships an update every 3 months, Renton Responds every 4 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | PSE | Renton Responds |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.4 (21 ratings)](https://appshunter.io/ios/app/pse/id725056417/reviews) | **[4.8 (132 ratings)](https://appshunter.io/ios/app/renton-responds/id1477110743/reviews)** |
| Number of ratings | 21 | **132** |
| Positive reviews | 13.9% of reviews | **57.1% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 4 months |
| Monetization | Free | Free |
| Size | 229 MB | 146 MB |
| Requires iOS | **15.0** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [Puget Sound Energy](https://appshunter.io/developer/725056420) | [City of Renton](https://appshunter.io/developer/1477110742) |

## What reviewers say

### PSE

[App page](https://appshunter.io/ios/app/pse/id725056417)

Manage your utility account and stay informed about power outages. Check your balance, make payments, and report outages with ease. Get real-time restoration updates and customize notifications.

**Highlights:** Check account balance, Make bill payments, Report power outages, Track outage restoration times, Manage personal preferences, Start, stop, or move service

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient for tracking outages
- 💡 Helpful outage map feature
- 👍 Easy to use for bill payment

**What reviewers complain about**

- 🐛 Frequent login issues and crashes
- 🔍 Inaccurate or missing outage information
- 📵 Unreliable during power outages
- 💤 App becomes unusable after updates

**Reported bugs**

- App freezes when trying to log in
- Outage map does not show current outages
- Keeps logging users out unexpectedly

**Requested features**

- Support for Apple Pay and digital wallets
- Ability to schedule future bill payments
- Improved outage status updates and ETAs


### Renton Responds

[App page](https://appshunter.io/ios/app/renton-responds/id1477110743)

Report non-emergency city issues like potholes and graffiti directly to the appropriate department. Track the status of your requests and see community submissions. The app also provides access to bill payment, city events, and social media.

**Highlights:** Report non-emergency city issues, Track request status, View community requests, Pay city bills, City event calendar, Social media integration

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is PSE free?

PSE is free to download, with no in-app purchases.

### Is Renton Responds free?

Renton Responds is free to download, with no in-app purchases.

### Which has better reviews, PSE or Renton Responds?

Renton Responds is rated higher. PSE averages 3.4 out of 5 from 21 ratings, while Renton Responds averages 4.8 from 132 ratings.

### Do PSE or Renton Responds have ads?

Neither PSE nor Renton Responds shows ads.

### Which is updated more often, PSE or Renton Responds?

PSE ships an update every 3 months, and Renton Responds every 4 months. Most recently, PSE was updated on November 1, 2026 and Renton Responds on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*