# PSE vs KentWorks

The clearest difference is review sentiment: KentWorks at 100% against PSE's 14%. KentWorks also leads on rating (4.9 vs 3.9). PSE's advantage is update cadence (every 3 months vs every 6 months) and device support (3 vs 1). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

KentWorks holds the better App Store score, 4.9 against 3.9. Both are backed by a comparable volume of ratings — 14 and 27 respectively. Written reviews point the same way: 14% of PSE's written reviews are positive against 100% of KentWorks's.

PSE ships an update every 3 months, KentWorks every 6 months. The most recent releases landed on October 2, 2026 and September 16, 2026 respectively.

## The numbers

| Metric | PSE | KentWorks |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.9 (14 ratings)](https://appshunter.io/ios/app/pse/id725056417/reviews) | **[4.9 (27 ratings)](https://appshunter.io/ios/app/kentworks/id1527303760/reviews)** |
| Number of ratings | 14 | **27** |
| Positive reviews | 13.9% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 6 months |
| Monetization | Free | Free |
| Size | 229 MB | 143 MB |
| Requires iOS | **15.0** | 17.6 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [Puget Sound Energy](https://appshunter.io/developer/725056420) | [City of Kent](https://appshunter.io/developer/1527303762) |

## What reviewers say

### PSE

[App page](https://appshunter.io/ios/app/pse/id725056417)

Manage your utility account and stay informed about power outages. Check your balance, make payments, and report outages with ease. Get real-time restoration updates and customize notifications.

**Highlights:** Check account balance, Make bill payments, Report power outages, Track outage restoration times, Manage personal preferences, Start, stop, or move service

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient for tracking outages
- 💡 Helpful outage map feature
- 👍 Easy to use for bill payment

**What reviewers complain about**

- 🐛 Frequent login issues and crashes
- 🔍 Inaccurate or missing outage information
- 📵 Unreliable during power outages
- 💤 App becomes unusable after updates

**Reported bugs**

- App freezes when trying to log in
- Outage map does not show current outages
- Keeps logging users out unexpectedly

**Requested features**

- Support for Apple Pay and digital wallets
- Ability to schedule future bill payments
- Improved outage status updates and ETAs


### KentWorks

[App page](https://appshunter.io/ios/app/kentworks/id1527303760)

Report non-emergency issues and request services directly to the City of Kent, WA. Access city information and engage with your community through a user-friendly mobile interface. This free app streamlines communication for residents.

**Highlights:** Report non-emergency issues, Request city services, Access city information, Community engagement, Mobile reporting

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is PSE free?

PSE is free to download, with no in-app purchases.

### Is KentWorks free?

KentWorks is free to download, with no in-app purchases.

### Which has better reviews, PSE or KentWorks?

KentWorks is rated higher. PSE averages 3.9 out of 5 from 14 ratings, while KentWorks averages 4.9 from 27 ratings.

### Do PSE or KentWorks have ads?

Neither PSE nor KentWorks shows ads.

### Which is updated more often, PSE or KentWorks?

PSE ships an update every 3 months, and KentWorks every 6 months. Most recently, PSE was updated on October 2, 2026 and KentWorks on September 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*