# PSE vs My Astound

The clearest difference is rating: PSE at 3.9 against My Astound's 1.6. PSE also leads on update cadence (every 3 months vs every 35 months). My Astound's advantage is ratings volume (109 vs 14). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PSE holds the better App Store score, 3.9 against 1.6. That said, the two scores are not equally well evidenced: My Astound has 109 ratings behind it against 14, so its average is the more settled of the two. Written reviews point the same way: 14% of PSE's written reviews are positive against 8% of My Astound's.

PSE ships an update every 3 months, My Astound every 35 months. The most recent releases landed on September 18, 2026 and September 13, 2026 respectively.

## The numbers

| Metric | PSE | My Astound |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.9 (14 ratings)](https://appshunter.io/ios/app/pse/id725056417/reviews)** | [1.6 (109 ratings)](https://appshunter.io/ios/app/my-astound/id6449750920/reviews) |
| Number of ratings | 14 | **109** |
| Positive reviews | **13.9% of reviews** | 7.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 35 months |
| Monetization | Free | Free |
| Size | 229 MB | 16 MB |
| Requires iOS | 15.0 | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Puget Sound Energy](https://appshunter.io/developer/725056420) | [RCN Telecom Services, LLC](https://appshunter.io/developer/610411417) |

## What reviewers say

### PSE

[App page](https://appshunter.io/ios/app/pse/id725056417)

Manage your utility account and stay informed about power outages. Check your balance, make payments, and report outages with ease. Get real-time restoration updates and customize notifications.

**Highlights:** Check account balance, Make bill payments, Report power outages, Track outage restoration times, Manage personal preferences, Start, stop, or move service

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient for tracking outages
- 💡 Helpful outage map feature
- 👍 Easy to use for bill payment

**What reviewers complain about**

- 🐛 Frequent login issues and crashes
- 🔍 Inaccurate or missing outage information
- 📵 Unreliable during power outages
- 💤 App becomes unusable after updates

**Reported bugs**

- App freezes when trying to log in
- Outage map does not show current outages
- Keeps logging users out unexpectedly

**Requested features**

- Support for Apple Pay and digital wallets
- Ability to schedule future bill payments
- Improved outage status updates and ETAs


### My Astound

[App page](https://appshunter.io/ios/app/my-astound/id6449750920)

Easily and securely manage your Astound services. Pay bills, check account balances, view past statements, and set up automatic payments. You can also track technician arrival times, manage phone call logs, and access voicemail.

**Highlights:** Pay Astound Bill, Check Tech Arrival Time, View Account Balance, View Bills (PDF), Enroll in AutoPay, Play Voicemail Messages

**In-app purchases:** none

**What reviewers like**

- 👍 Allows bill payment
- 👍 Can set up autopay
- 👍 Can enroll in text notifications

**What reviewers complain about**

- 🐛 App crashes on launch
- 🐛 Blank screen on login
- 🐛 No modem/router management
- 🐛 No service status or outage reporting
- 🐛 Inconsistent billing and price increases

**Reported bugs**

- App crashes on launch
- Blank screen on login
- Voicemail PIN error
- No list of incoming calls
- Website inaccessible via Safari

**Requested features**

- Add modem/router management features
- Include service status and outage reporting
- Provide VOIP features like call lists and voicemail access
- Allow downloading of statements
- Enable autofill for credit card payments


## Frequently asked questions

### Is PSE free?

PSE is free to download, with no in-app purchases.

### Is My Astound free?

My Astound is free to download, with no in-app purchases.

### Which has better reviews, PSE or My Astound?

PSE is rated higher. PSE averages 3.9 out of 5 from 14 ratings, while My Astound averages 1.6 from 109 ratings.

### Do PSE or My Astound have ads?

Neither PSE nor My Astound shows ads.

### Which is updated more often, PSE or My Astound?

PSE ships an update every 3 months, and My Astound every 35 months. Most recently, PSE was updated on September 18, 2026 and My Astound on September 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*