# PSE vs Ziply Fiber

The clearest difference is rating: PSE at 3.9 against Ziply Fiber's 1.6. Ziply Fiber's advantage is ratings volume (141 vs 14). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PSE holds the better App Store score, 3.9 against 1.6. That said, the two scores are not equally well evidenced: Ziply Fiber has 141 ratings behind it against 14, so its average is the more settled of the two. Written reviews point the same way: 14% of PSE's written reviews are positive against 10% of Ziply Fiber's.

PSE ships an update every 3 months, Ziply Fiber every 6 weeks. The most recent releases landed on September 18, 2026 and September 21, 2026 respectively.

## The numbers

| Metric | PSE | Ziply Fiber |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.9 (14 ratings)](https://appshunter.io/ios/app/pse/id725056417/reviews)** | [1.6 (141 ratings)](https://appshunter.io/ios/app/ziply-fiber/id6451298186/reviews) |
| Number of ratings | 14 | **141** |
| Positive reviews | **13.9% of reviews** | 9.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 6 weeks** |
| Monetization | Free | Free |
| Size | 229 MB | 47 MB |
| Requires iOS | **15.0** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Puget Sound Energy](https://appshunter.io/developer/725056420) | [ZiplyFiber](https://appshunter.io/developer/1501966762) |

## What reviewers say

### PSE

[App page](https://appshunter.io/ios/app/pse/id725056417)

Manage your utility account and stay informed about power outages. Check your balance, make payments, and report outages with ease. Get real-time restoration updates and customize notifications.

**Highlights:** Check account balance, Make bill payments, Report power outages, Track outage restoration times, Manage personal preferences, Start, stop, or move service

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient for tracking outages
- 💡 Helpful outage map feature
- 👍 Easy to use for bill payment

**What reviewers complain about**

- 🐛 Frequent login issues and crashes
- 🔍 Inaccurate or missing outage information
- 📵 Unreliable during power outages
- 💤 App becomes unusable after updates

**Reported bugs**

- App freezes when trying to log in
- Outage map does not show current outages
- Keeps logging users out unexpectedly

**Requested features**

- Support for Apple Pay and digital wallets
- Ability to schedule future bill payments
- Improved outage status updates and ETAs


### Ziply Fiber

[App page](https://appshunter.io/ios/app/ziply-fiber/id6451298186)

Manage your internet service account with ease. View and pay bills, track orders, schedule appointments, and upgrade your service speed. Get instant support through live chat and access troubleshooting guides.

**Highlights:** View and pay bills, Manage automatic payments, Schedule/reschedule appointments, Track pending orders, Upgrade service speed, Live chat support, Troubleshooting solutions

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Simple and streamlined interface
- ✅ Easy account linking and bill viewing
- 📱 Convenient mobile access to account information
- ⚡ Quick payment processing when working

**What reviewers complain about**

- 🐛 Persistent loading and refresh errors
- ❌ Non-functional chat feature
- 🔌 Frequent crashes and freezing
- ⏱️ Extremely slow performance
- 🚫 Login issues and authentication failures

**Reported bugs**

- Blank page when tapping chat bubble
- Check outage button is non-functional text
- Infinite 'Something went wrong. Click refresh' loop
- Content fails to load or constantly refreshing
- Payment processing stalls at 75% progress bar

**Requested features**

- Outage checking tool that actually works
- Network troubleshooting and quick-fix tools
- Horizontal/landscape orientation support for tablets
- Reliable push notifications for billing alerts
- Functional chat support within app


## Frequently asked questions

### Is PSE free?

PSE is free to download, with no in-app purchases.

### Is Ziply Fiber free?

Ziply Fiber is free to download, with no in-app purchases.

### Which has better reviews, PSE or Ziply Fiber?

PSE is rated higher. PSE averages 3.9 out of 5 from 14 ratings, while Ziply Fiber averages 1.6 from 141 ratings.

### Do PSE or Ziply Fiber have ads?

Neither PSE nor Ziply Fiber shows ads.

### Which is updated more often, PSE or Ziply Fiber?

PSE ships an update every 3 months, and Ziply Fiber every 6 weeks. Most recently, PSE was updated on September 18, 2026 and Ziply Fiber on September 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*