# Epson TM Utility vs Splashtop SOS

The clearest difference is rating: Splashtop SOS at 3.0 against Epson TM Utility's 2.1. Splashtop SOS also leads on ratings volume (71 vs 12). Epson TM Utility's advantage is iOS requirement (12.1 vs 17.0). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Splashtop SOS holds the better App Store score, 3.0 against 2.1. That said, the two scores are not equally well evidenced: Splashtop SOS has 71 ratings behind it against 12, so its average is the more settled of the two. Written reviews complicate that: 15% of Epson TM Utility's written reviews are positive against 12% of Splashtop SOS's, so the app with the better star average is not the one people write more warmly about.

Epson TM Utility ships an update every 3 months, Splashtop SOS every 2 months. The most recent releases landed on October 31, 2026 and October 22, 2026 respectively.

## The numbers

| Metric | Epson TM Utility | Splashtop SOS |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.1 (12 ratings)](https://appshunter.io/ios/app/epson-tm-utility/id726122574/reviews) | **[3.0 (71 ratings)](https://appshunter.io/ios/app/splashtop-sos/id1230853703/reviews)** |
| Number of ratings | 12 | **71** |
| Positive reviews | **15.4% of reviews** | 12.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 35 MB | 5 MB |
| Requires iOS | **12.1** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Seiko Epson Corporation](https://appshunter.io/developer/326876195) | [Splashtop Inc.](https://appshunter.io/developer/382509318) |

## What reviewers say

### Epson TM Utility

[App page](https://appshunter.io/ios/app/epson-tm-utility/id726122574)

This application facilitates wireless setup and configuration for compatible Epson receipt printers. It allows users to print sample and customized receipts, monitor printer status, and perform quick pairing via QR code.

**Highlights:** Wireless printer setup, Printer settings configuration, Print sample receipts, Print customized receipts, Monitor printer status, Quick pairing by QR code, Firmware update

**In-app purchases:** none


### Splashtop SOS

[App page](https://appshunter.io/ios/app/splashtop-sos/id1230853703)

Enable IT technicians to provide secure, real-time remote support to your devices. Share your screen and receive guided assistance to quickly resolve technical issues. Connect from desktops or mobile devices with bank-grade security.

**Highlights:** On-demand remote support, Real-time screen sharing, Bank-grade security, Connect from desktop or mobile, Voice call technician

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use for remote support
- 🚀 Fast and efficient remote access
- 💡 Useful for IT professionals
- ✅ Secure remote connections

**What reviewers complain about**

- ⚠️ Used by scammers for fraud
- 🚫 Facilitates screen sharing for theft
- 🔒 Potential for unauthorized access
- 📱 Scammers trick users into downloading
- 💰 Users report money theft

**Reported bugs**

- App crashes (implied by scammer use)
- Inability to control device remotely (mentioned by one user)
- Only works in portrait mode (mentioned by one user)

**Requested features**

- Improved security to prevent scammer misuse
- Better user education on scam prevention


## Frequently asked questions

### Is Epson TM Utility free?

Epson TM Utility is free to download, with no in-app purchases.

### Is Splashtop SOS free?

Splashtop SOS is free to download, with no in-app purchases.

### Which has better reviews, Epson TM Utility or Splashtop SOS?

Splashtop SOS is rated higher. Epson TM Utility averages 2.1 out of 5 from 12 ratings, while Splashtop SOS averages 3.0 from 71 ratings.

### Do Epson TM Utility or Splashtop SOS have ads?

Neither Epson TM Utility nor Splashtop SOS shows ads.

### Which is updated more often, Epson TM Utility or Splashtop SOS?

Epson TM Utility ships an update every 3 months, and Splashtop SOS every 2 months. Most recently, Epson TM Utility was updated on October 31, 2026 and Splashtop SOS on October 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*