# Phone.com vs Aircall

The clearest difference is monetization model: Phone.com at freemium against Aircall's subscription. Phone.com also leads on device support (3 vs 1) and iOS requirement (15.6 vs 17.0). Aircall's advantage is update cadence (fortnightly vs every 3 months) and review sentiment (36% vs 16%). On price, rating, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.5 for Phone.com against 4.4 for Aircall. Both are backed by a comparable volume of ratings — 261 and 315 respectively. Written reviews are what separate them: 16% of Phone.com's written reviews are positive against 36% of Aircall's.

Phone.com ships an update every 3 months, Aircall fortnightly. The most recent releases landed on September 19, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | Phone.com | Aircall |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (261 ratings)](https://appshunter.io/ios/app/phonecom/id727705029/reviews)** | [4.4 (315 ratings)](https://appshunter.io/ios/app/aircall/id1021338425/reviews) |
| Number of ratings | 261 | **315** |
| Positive reviews | 16.4% of reviews | **35.9% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Fortnightly** |
| Monetization | **Freemium** | Subscription |
| Size | 226 MB | 83 MB |
| Requires iOS | **15.6** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Phone.com, Inc.](https://appshunter.io/developer/371962842) | [Aircall.io Inc.](https://appshunter.io/developer/1021337734) |

## What reviewers say

### Phone.com

[App page](https://appshunter.io/ios/app/phonecom/id727705029)

Transform your smartphone into a dedicated business line. Manage calls, voicemails, and texts from any of your business numbers, all within a single app. Stay connected and responsive with features like visual voicemail and call blocking.

**Highlights:** Business phone calls over data/Wi-Fi, Visual voicemail with transcription, Send/receive SMS with business numbers, Block unwanted calls, Group messaging, Scheduled and auto-response messages

**Features:** macOS Compatibility, Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy-to-use interface and clean design
- 📱 Convenient mobile app for remote work
- 🎯 Good call routing and voicemail-to-email features
- 💼 Useful for separating business and personal communications
- 🏢 Scalable solution for growing businesses

**What reviewers complain about**

- 🐛 Frequent call drops and disconnections
- 🔇 One-way audio issues (can't hear caller)
- 📵 Calls won't connect or ring properly
- ⏱️ Significant call delays and lag
- 🔄 Requires frequent app reinstalls to function

**Reported bugs**

- Calls drop immediately after connecting
- One-way audio during calls
- Screen goes dark during incoming calls
- App freezes and requires restart
- Cannot answer incoming calls

**Requested features**

- Two-factor authentication for account security
- Dark mode option
- Automatic app updates without manual intervention
- Message export and backup functionality
- Video call capability


### Aircall

[App page](https://appshunter.io/ios/app/aircall/id1021338425)

This app extends your business phone system to your mobile device, allowing you to manage calls, messages, and customer interactions on the go. It provides features like business numbers, call recording, AI summaries, and CRM integrations to enhance productivity and customer service.

**Highlights:** Business phone numbers, Call recording and notes, SMS/MMS messaging, AI-driven call summaries, CRM and Helpdesk integrations, Mobile notifications, Call transfer and conferencing

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient mobile app
- 📞 Seamless desktop-mobile integration
- 📊 Helpful analytics and reporting
- 🤝 Good CRM integrations
- 💬 Reliable text messaging

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 📉 Unreliable call quality and connectivity
- 🕰️ Slow app performance and loading times
- 🔇 Missing key features like voicemail playback
- 💰 Overpriced compared to competitors

**Reported bugs**

- Calls frequently drop or fail to connect
- Text messages often delayed or not received
- Mobile app randomly logs users out
- Compatibility issues with newer iOS versions
- Inconsistent performance across different devices

**Requested features**

- Add ability to send and receive multimedia messages
- Improve mobile app stability and user experience
- Provide better customer support and issue resolution
- Introduce more customization and personalization options
- Enhance call management features like call transfer


## Frequently asked questions

### Is Phone.com free?

Phone.com is free to download, with no in-app purchases.

### Is Aircall free?

Aircall is free to download, with no in-app purchases.

### Which has better reviews, Phone.com or Aircall?

Phone.com is rated higher. Phone.com averages 4.5 out of 5 from 261 ratings, while Aircall averages 4.4 from 315 ratings.

### Do Phone.com or Aircall have ads?

Neither Phone.com nor Aircall shows ads.

### Which is updated more often, Phone.com or Aircall?

Phone.com ships an update every 3 months, and Aircall fortnightly. Most recently, Phone.com was updated on September 19, 2026 and Aircall on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*