# Phone.com vs Lumè CRM

The clearest difference is rating: Lumè CRM at 5.0 against Phone.com's 4.4. Lumè CRM also leads on monetization model (free vs freemium) and update cadence (every 2 weeks vs every 3 months). Phone.com's advantage is ratings volume (233 vs 1). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Lumè CRM holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Phone.com has 233 ratings behind it against 1, so its average is the more settled of the two.

Phone.com ships an update every 3 months, Lumè CRM every 2 weeks. The most recent releases landed on October 22, 2026 and October 20, 2026 respectively.

## The numbers

| Metric | Phone.com | Lumè CRM |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.4 (233 ratings)](https://appshunter.io/ios/app/phonecom/id727705029/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/lume-crm/id6771516291/reviews)** |
| Number of ratings | **233** | 1 |
| Positive reviews | 15.9% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 weeks** |
| Monetization | Freemium | **Free** |
| Size | 212 MB | 43 MB |
| Requires iOS | 15.6 | **15.1** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 12+ |
| Developer | [Phone.com, Inc.](https://appshunter.io/developer/371962842) | [Voxtro](https://appshunter.io/developer/1843690629) |

## What reviewers say

### Phone.com

[App page](https://appshunter.io/ios/app/phonecom/id727705029)

Transform your smartphone into a dedicated business line. Manage calls, voicemails, and texts from any of your business numbers, all within a single app. Stay connected and responsive with features like visual voicemail and call blocking.

**Highlights:** Business phone calls over data/Wi-Fi, Visual voicemail with transcription, Send/receive SMS with business numbers, Block unwanted calls, Group messaging, Scheduled and auto-response messages

**Features:** macOS Compatibility, Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy-to-use interface and clean design
- 📱 Convenient mobile app for remote work
- 🎯 Good call routing and voicemail-to-email features
- 💼 Useful for separating business and personal communications
- 🏢 Scalable solution for growing businesses

**What reviewers complain about**

- 🐛 Frequent call drops and disconnections
- 🔇 One-way audio issues (can't hear caller)
- 📵 Calls won't connect or ring properly
- ⏱️ Significant call delays and lag
- 🔄 Requires frequent app reinstalls to function

**Reported bugs**

- Calls drop immediately after connecting
- One-way audio during calls
- Screen goes dark during incoming calls
- App freezes and requires restart
- Cannot answer incoming calls

**Requested features**

- Two-factor authentication for account security
- Dark mode option
- Automatic app updates without manual intervention
- Message export and backup functionality
- Video call capability


### Lumè CRM

[App page](https://appshunter.io/ios/app/lume-crm/id6771516291)

Manage your medspa or aesthetic clinic operations from your mobile device. This app handles scheduling, client records, consent forms, billing, and team management. It offers a secure, all-in-one solution for front desk, providers, and managers.

**Highlights:** Client scheduling and front desk management, Client records and treatment charting, Digital consent and intake forms, Invoice creation and payment tracking, Team clock-in/out and commission tracking, Secure client data protection

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Phone.com free?

Phone.com is free to download, with no in-app purchases.

### Is Lumè CRM free?

Lumè CRM is free to download, with no in-app purchases.

### Which has better reviews, Phone.com or Lumè CRM?

Lumè CRM is rated higher. Phone.com averages 4.4 out of 5 from 233 ratings, while Lumè CRM averages 5.0 from 1 ratings.

### Do Phone.com or Lumè CRM have ads?

Neither Phone.com nor Lumè CRM shows ads.

### Which is updated more often, Phone.com or Lumè CRM?

Phone.com ships an update every 3 months, and Lumè CRM every 2 weeks. Most recently, Phone.com was updated on October 22, 2026 and Lumè CRM on October 20, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*