# Phone.com vs NextivaONE

The clearest difference is monetization model: NextivaONE at free against Phone.com's freemium. NextivaONE also leads on update cadence (every 3 weeks vs every 3 months) and ratings volume (7.1K vs 261). Phone.com's advantage is rating (4.5 vs 4.2) and iOS requirement (15.6 vs 18.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Phone.com holds the better App Store score, 4.5 against 4.2. That said, the two scores are not equally well evidenced: NextivaONE has 7.1K ratings behind it against 261, so its average is the more settled of the two. Written reviews point the same way: 16% of Phone.com's written reviews are positive against 13% of NextivaONE's.

Phone.com ships an update every 3 months, NextivaONE every 3 weeks. The most recent releases landed on September 19, 2026 and September 20, 2026 respectively.

## The numbers

| Metric | Phone.com | NextivaONE |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (261 ratings)](https://appshunter.io/ios/app/phonecom/id727705029/reviews)** | [4.2 (7.1K ratings)](https://appshunter.io/ios/app/nextivaone/id738802901/reviews) |
| Number of ratings | 261 | **7.1K** |
| Positive reviews | **16.4% of reviews** | 13.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 3 weeks** |
| Monetization | Freemium | **Free** |
| Size | 226 MB | 136 MB |
| Requires iOS | **15.6** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Phone.com, Inc.](https://appshunter.io/developer/371962842) | [Nextiva](https://appshunter.io/developer/642559405) |

## What reviewers say

### Phone.com

[App page](https://appshunter.io/ios/app/phonecom/id727705029)

Transform your smartphone into a dedicated business line. Manage calls, voicemails, and texts from any of your business numbers, all within a single app. Stay connected and responsive with features like visual voicemail and call blocking.

**Highlights:** Business phone calls over data/Wi-Fi, Visual voicemail with transcription, Send/receive SMS with business numbers, Block unwanted calls, Group messaging, Scheduled and auto-response messages

**Features:** macOS Compatibility, Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy-to-use interface and clean design
- 📱 Convenient mobile app for remote work
- 🎯 Good call routing and voicemail-to-email features
- 💼 Useful for separating business and personal communications
- 🏢 Scalable solution for growing businesses

**What reviewers complain about**

- 🐛 Frequent call drops and disconnections
- 🔇 One-way audio issues (can't hear caller)
- 📵 Calls won't connect or ring properly
- ⏱️ Significant call delays and lag
- 🔄 Requires frequent app reinstalls to function

**Reported bugs**

- Calls drop immediately after connecting
- One-way audio during calls
- Screen goes dark during incoming calls
- App freezes and requires restart
- Cannot answer incoming calls

**Requested features**

- Two-factor authentication for account security
- Dark mode option
- Automatic app updates without manual intervention
- Message export and backup functionality
- Video call capability


### NextivaONE

[App page](https://appshunter.io/ios/app/nextivaone/id738802901)

Establish a professional presence with a dedicated business phone number for calls and texts. Manage contacts, send SMS/MMS, and enjoy unlimited voice calling within the US and Canada. Offers free number porting and local/toll-free numbers.

**Highlights:** Dedicated business phone number, Unlimited US/Canada calling, Mobile texting (SMS/MMS), Contact management, Business voicemail, Free number porting

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Ease of use
- 👍 Accessibility
- 🔒 Call quality

**What reviewers complain about**

- 🐛 Dropped calls
- 🐛 Missed notifications
- 🐛 Unreliable app performance
- 🐛 Buggy text messaging
- 🐛 Poor call transfer functionality

**Reported bugs**

- Calls not ringing on mobile device
- Inability to view voicemails and call history
- Frequent app crashes and freezes
- Sync issues between mobile and desktop apps

**Requested features**

- Improved call handling and management
- Enhanced text messaging capabilities
- Streamlined login and logout process
- Customizable app settings and defaults


## Frequently asked questions

### Is Phone.com free?

Phone.com is free to download, with no in-app purchases.

### Is NextivaONE free?

NextivaONE is free to download, with no in-app purchases.

### Which has better reviews, Phone.com or NextivaONE?

Phone.com is rated higher. Phone.com averages 4.5 out of 5 from 261 ratings, while NextivaONE averages 4.2 from 7.1K ratings.

### Do Phone.com or NextivaONE have ads?

Neither Phone.com nor NextivaONE shows ads.

### Which is updated more often, Phone.com or NextivaONE?

Phone.com ships an update every 3 months, and NextivaONE every 3 weeks. Most recently, Phone.com was updated on September 19, 2026 and NextivaONE on September 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*