# myRWC vs Pet Cloud

The clearest difference is rating: Pet Cloud at 4.8 against myRWC's 1.7. Pet Cloud also leads on ads (none vs shown) and update cadence (weekly vs every 3 months). myRWC's advantage is monetization model (ad-supported vs free with in-app purchases) and iOS requirement (13.0 vs 17.0). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Pet Cloud holds the better App Store score, 4.8 against 1.7. That said, the two scores are not equally well evidenced: Pet Cloud has 9.8K ratings behind it against 28, so its average is the more settled of the two. Written reviews point the same way: 12% of myRWC's written reviews are positive against 28% of Pet Cloud's.

myRWC ships an update every 3 months, Pet Cloud weekly. The most recent releases landed on October 5, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | myRWC | Pet Cloud |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.7 (28 ratings)](https://appshunter.io/ios/app/myrwc/id731511083/reviews) | **[4.8 (9.8K ratings)](https://appshunter.io/ios/app/pet-cloud/id1278520013/reviews)** |
| Number of ratings | 28 | **9.8K** |
| Positive reviews | 11.8% of reviews | **27.8% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 3 months | **Weekly** |
| Monetization | **Ad-supported** | Free with in-app purchases |
| Size | 28 MB | 81 MB |
| Requires iOS | **13.0** | 17.0 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 4+ | 17+ |
| Developer | [City of Redwood City](https://appshunter.io/developer/1541396846) | [Figo Pet Insurance](https://appshunter.io/developer/1002677456) |

## What reviewers say

### myRWC

[App page](https://appshunter.io/ios/app/myrwc/id731511083)

Report community issues like graffiti or potholes to your local government. Access city services, pay bills, register for classes, and stay updated on local news and events. Participate in your community by submitting service requests and receiving completion notifications.

**Highlights:** Submit service requests with photos, Track request status and receive notifications, Pay water bills, Register for city classes, Access community news and events, Connect with local government

**Features:** macOS Compatibility

**In-app purchases:** none


### Pet Cloud

[App page](https://appshunter.io/ios/app/pet-cloud/id1278520013)

Manage all your pet's important information, from medical records to photos, in one organized place. Set reminders for vet visits, connect with other pet owners, and discover local pet-friendly services. Get instant access to live vet support and integrated pet insurance options.

**Highlights:** Organized pet records and documents, Customizable reminders for appointments, Connect with local pet owners, Discover pet-friendly services, Integrated pet insurance management, 24/7 live vet access

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to submit claims
- 👍 User-friendly app
- 🤖 Helpful live vet chat
- 💰 Quick reimbursements

**What reviewers complain about**

- 🐛 Buggy and crashes frequently
- 🤖 Unreliable AI chat feature
- 🤖 Impersonal live vet chat
- 📱 Poor app performance and UX
- 💳 Misleading insurance coverage

**Reported bugs**

- Login and authentication issues
- Notifications and achievement sections not loading
- Vet chat feature frequently crashing
- Inconsistent app behavior across devices

**Requested features**

- Ability to archive vet chat sessions
- Better support for landscape mode and external keyboards
- Improved notification system for claims and policy updates
- More transparency in insurance coverage and claim decisions


## Frequently asked questions

### Is myRWC free?

myRWC is free to download, with no in-app purchases.

### Is Pet Cloud free?

Pet Cloud is free to download, with no in-app purchases.

### Which has better reviews, myRWC or Pet Cloud?

Pet Cloud is rated higher. myRWC averages 1.7 out of 5 from 28 ratings, while Pet Cloud averages 4.8 from 9.8K ratings.

### Do myRWC or Pet Cloud have ads?

myRWC shows ads; Pet Cloud does not.

### Which is updated more often, myRWC or Pet Cloud?

myRWC ships an update every 3 months, and Pet Cloud weekly. Most recently, myRWC was updated on October 5, 2026 and Pet Cloud on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*