# NextivaONE vs Dialpad

The clearest difference is ads: NextivaONE at none against Dialpad's shown. NextivaONE also leads on monetization model (free vs ad-supported). Dialpad's advantage is rating (4.6 vs 4.2) and review sentiment (34% vs 13%). On price, ratings volume, update cadence and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Dialpad holds the better App Store score, 4.6 against 4.2. Both are backed by a comparable volume of ratings — 7.1K and 4.5K respectively. Written reviews point the same way: 13% of NextivaONE's written reviews are positive against 34% of Dialpad's.

NextivaONE ships an update every 3 weeks, Dialpad fortnightly. The most recent releases landed on September 20, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | NextivaONE | Dialpad |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.2 (7.1K ratings)](https://appshunter.io/ios/app/nextivaone/id738802901/reviews) | **[4.6 (4.5K ratings)](https://appshunter.io/ios/app/dialpad/id921879637/reviews)** |
| Number of ratings | **7.1K** | 4.5K |
| Positive reviews | 13.0% of reviews | **34.0% of reviews** |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | Every 3 weeks | **Fortnightly** |
| Monetization | **Free** | Ad-supported |
| Size | 136 MB | 335 MB |
| Requires iOS | 18.0 | **17.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Nextiva](https://appshunter.io/developer/642559405) | [Dialpad, Inc.](https://appshunter.io/developer/442976549) |

## What reviewers say

### NextivaONE

[App page](https://appshunter.io/ios/app/nextivaone/id738802901)

Establish a professional presence with a dedicated business phone number for calls and texts. Manage contacts, send SMS/MMS, and enjoy unlimited voice calling within the US and Canada. Offers free number porting and local/toll-free numbers.

**Highlights:** Dedicated business phone number, Unlimited US/Canada calling, Mobile texting (SMS/MMS), Contact management, Business voicemail, Free number porting

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Ease of use
- 👍 Accessibility
- 🔒 Call quality

**What reviewers complain about**

- 🐛 Dropped calls
- 🐛 Missed notifications
- 🐛 Unreliable app performance
- 🐛 Buggy text messaging
- 🐛 Poor call transfer functionality

**Reported bugs**

- Calls not ringing on mobile device
- Inability to view voicemails and call history
- Frequent app crashes and freezes
- Sync issues between mobile and desktop apps

**Requested features**

- Improved call handling and management
- Enhanced text messaging capabilities
- Streamlined login and logout process
- Customizable app settings and defaults


### Dialpad

[App page](https://appshunter.io/ios/app/dialpad/id921879637)

This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.

**Highlights:** Unified communication platform, Cross-device call switching, Automatic call transcription, Rich contact profiles with CRM integration, Remote call monitoring and coaching

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable and consistent
- 📊 Great analytics and reporting
- 💻 Seamless desktop and mobile integration
- 🤖 Useful AI features
- 📞 Convenient business phone solution

**What reviewers complain about**

- 🐛 Buggy and glitchy app
- 📞 Frequent call drops and connectivity issues
- 🔇 Unreliable notifications
- 📱 Poor mobile app experience
- 🕰️ Slow response times from customer support

**Reported bugs**

- Text messages not sending properly
- Missed calls not showing up in the app
- Inability to log out of the app
- Random app crashes and freezes

**Requested features**

- Threaded messaging for better conversation organization
- Customizable ringtones and notification sounds
- Improved integration with native contact lists
- More granular control over call recording and transcription


## Frequently asked questions

### Is NextivaONE free?

NextivaONE is free to download, with no in-app purchases.

### Is Dialpad free?

Dialpad is free to download, with no in-app purchases.

### Which has better reviews, NextivaONE or Dialpad?

Dialpad is rated higher. NextivaONE averages 4.2 out of 5 from 7.1K ratings, while Dialpad averages 4.6 from 4.5K ratings.

### Do NextivaONE or Dialpad have ads?

Dialpad shows ads; NextivaONE does not.

### Which is updated more often, NextivaONE or Dialpad?

NextivaONE ships an update every 3 weeks, and Dialpad fortnightly. Most recently, NextivaONE was updated on September 20, 2026 and Dialpad on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*