# Intercom Conversations vs Thryv Business Center

The clearest difference is rating: Thryv Business Center at 3.7 against Intercom Conversations's 2.1. Thryv Business Center also leads on monetization model (free vs ad-supported) and review sentiment (30% vs 18%). Intercom Conversations's advantage is update cadence (every 5 days vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Thryv Business Center holds the better App Store score, 3.7 against 2.1. Both are backed by a comparable volume of ratings — 171 and 279 respectively. Written reviews point the same way: 18% of Intercom Conversations's written reviews are positive against 30% of Thryv Business Center's.

Intercom Conversations ships an update every 5 days, Thryv Business Center every 2 months. The most recent releases landed on October 13, 2026 and October 8, 2026 respectively.

## The numbers

| Metric | Intercom Conversations | Thryv Business Center |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.1 (171 ratings)](https://appshunter.io/ios/app/intercom-conversations/id739927601/reviews) | **[3.7 (279 ratings)](https://appshunter.io/ios/app/thryv-business-center/id1195054270/reviews)** |
| Number of ratings | 171 | **279** |
| Positive reviews | 18.2% of reviews | **30.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 days** | Every 2 months |
| Monetization | Ad-supported | **Free** |
| Size | 51 MB | 2 MB |
| Requires iOS | 15.1 | **14.7** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Intercom](https://appshunter.io/developer/553854461) | [Thryv, Inc.](https://appshunter.io/developer/306021117) |

## What reviewers say

### Intercom Conversations

[App page](https://appshunter.io/ios/app/intercom-conversations/id739927601)

Manage customer conversations and access your inbox from your mobile device. Respond to messages, assign tasks, and view customer profiles to build better connections.

**Highlights:** Manage inbox on the go, View and assign conversations, Collaborate with team notes, Start/continue conversations, Use saved replies, Search leads and users, View live user profiles

**In-app purchases:** none

**What reviewers like**

- 📱 Mobile access to respond on the go
- 🔔 Push notifications for new messages
- ⚡ Quick replies when away from desktop
- 🎯 Easy to use for basic chat responses
- 👥 Good for team collaboration awareness

**What reviewers complain about**

- 🐛 Constant crashes and instability
- ❌ Missing core features from web version
- 💸 Expensive pricing for limited functionality
- 🔔 Unreliable notifications
- ⚙️ Poor performance and slow loading

**Reported bugs**

- App crashes when scrolling through conversations
- App crashes when opening or sending messages
- Crashes when loading conversations
- Notifications not working or delayed
- Message badges not displaying correctly

**Requested features**

- Dark mode option
- Ticket attribute management
- Tag and label functionality
- Macro/saved reply improvements
- File attachment capability


### Thryv Business Center

[App page](https://appshunter.io/ios/app/thryv-business-center/id1195054270)

This app allows small business owners to manage their operations remotely. It provides tools for contact management, appointment scheduling, invoicing, online reputation management, marketing automation, and document sharing.

**Highlights:** Contact management, Appointment scheduling, Invoicing and payments, Online reputation management, Marketing automation, Document sharing, Social media publishing

**In-app purchases:** none

**What reviewers like**

- 🎯 Comprehensive all-in-one business management platform
- 📱 Convenient mobile access for on-the-go operations
- 💬 Integrated communication tools (email, text, messaging)
- 📅 Scheduling and appointment management features
- 💳 Payment processing and invoicing capabilities

**What reviewers complain about**

- 🐛 Frequent app crashes and freezing
- ⏳ Slow loading times and performance issues
- 📵 App requires constant deletion and reinstallation
- 🔄 Unreliable synchronization across devices
- 📱 Poor iPhone app functionality compared to web version

**Reported bugs**

- App crashes during appointment creation
- Calendar fails to load or display appointments
- Messages send multiple times or not at all
- Estimates crash mid-creation
- Customer details load slowly

**Requested features**

- Offline access to calendar and client information
- Multiple service booking for single clients
- Improved mobile app UI/UX design
- Better iPad compatibility
- Automatic review acquisition system


## Frequently asked questions

### Is Intercom Conversations free?

Intercom Conversations is free to download, with no in-app purchases.

### Is Thryv Business Center free?

Thryv Business Center is free to download, with no in-app purchases.

### Which has better reviews, Intercom Conversations or Thryv Business Center?

Thryv Business Center is rated higher. Intercom Conversations averages 2.1 out of 5 from 171 ratings, while Thryv Business Center averages 3.7 from 279 ratings.

### Do Intercom Conversations or Thryv Business Center have ads?

Neither Intercom Conversations nor Thryv Business Center shows ads.

### Which is updated more often, Intercom Conversations or Thryv Business Center?

Intercom Conversations ships an update every 5 days, and Thryv Business Center every 2 months. Most recently, Intercom Conversations was updated on October 13, 2026 and Thryv Business Center on October 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*