# Intercom Conversations vs NordLayer

The clearest difference is rating: NordLayer at 2.7 against Intercom Conversations's 2.1. NordLayer also leads on monetization model (free vs ad-supported). Intercom Conversations's advantage is update cadence (every 5 days vs every 6 weeks) and ratings volume (171 vs 27). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

NordLayer holds the better App Store score, 2.7 against 2.1. That said, the two scores are not equally well evidenced: Intercom Conversations has 171 ratings behind it against 27, so its average is the more settled of the two. Written reviews complicate that: 18% of Intercom Conversations's written reviews are positive against 13% of NordLayer's, so the app with the better star average is not the one people write more warmly about.

Intercom Conversations ships an update every 5 days, NordLayer every 6 weeks. The most recent releases landed on September 13, 2026 and September 20, 2026 respectively.

## The numbers

| Metric | Intercom Conversations | NordLayer |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.1 (171 ratings)](https://appshunter.io/ios/app/intercom-conversations/id739927601/reviews) | **[2.7 (27 ratings)](https://appshunter.io/ios/app/nordlayer-secure-your-network/id1481884864/reviews)** |
| Number of ratings | **171** | 27 |
| Positive reviews | **18.2% of reviews** | 12.5% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 days** | Every 6 weeks |
| Monetization | Ad-supported | **Free** |
| Size | 51 MB | 42 MB |
| Requires iOS | **15.1** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Intercom](https://appshunter.io/developer/553854461) | [Nordvpn S.A.](https://appshunter.io/developer/1548694093) |

## What reviewers say

### Intercom Conversations

[App page](https://appshunter.io/ios/app/intercom-conversations/id739927601)

Manage customer conversations and access your inbox from your mobile device. Respond to messages, assign tasks, and view customer profiles to build better connections.

**Highlights:** Manage inbox on the go, View and assign conversations, Collaborate with team notes, Start/continue conversations, Use saved replies, Search leads and users, View live user profiles

**In-app purchases:** none

**What reviewers like**

- 📱 Mobile access to respond on the go
- 🔔 Push notifications for new messages
- ⚡ Quick replies when away from desktop
- 🎯 Easy to use for basic chat responses
- 👥 Good for team collaboration awareness

**What reviewers complain about**

- 🐛 Constant crashes and instability
- ❌ Missing core features from web version
- 💸 Expensive pricing for limited functionality
- 🔔 Unreliable notifications
- ⚙️ Poor performance and slow loading

**Reported bugs**

- App crashes when scrolling through conversations
- App crashes when opening or sending messages
- Crashes when loading conversations
- Notifications not working or delayed
- Message badges not displaying correctly

**Requested features**

- Dark mode option
- Ticket attribute management
- Tag and label functionality
- Macro/saved reply improvements
- File attachment capability


### NordLayer

[App page](https://appshunter.io/ios/app/nordlayer-secure-your-network/id1481884864)

This business tool offers flexible and easy-to-implement cybersecurity solutions for organizations of any size. It focuses on secure remote access and sensitive data transmission, simplifying network access security with a user-friendly interface and quick deployment.

**Highlights:** Flexible cybersecurity tools, Secure remote access, Easy deployment, Intuitive interface, Cross-OS compatibility, Scalable solutions

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Intercom Conversations free?

Intercom Conversations is free to download, with no in-app purchases.

### Is NordLayer free?

NordLayer is free to download, with no in-app purchases.

### Which has better reviews, Intercom Conversations or NordLayer?

NordLayer is rated higher. Intercom Conversations averages 2.1 out of 5 from 171 ratings, while NordLayer averages 2.7 from 27 ratings.

### Do Intercom Conversations or NordLayer have ads?

Neither Intercom Conversations nor NordLayer shows ads.

### Which is updated more often, Intercom Conversations or NordLayer?

Intercom Conversations ships an update every 5 days, and NordLayer every 6 weeks. Most recently, Intercom Conversations was updated on September 13, 2026 and NordLayer on September 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*