# CBRE GWS Service Request vs fmPilot

CBRE GWS Service Request and fmPilot both sit at 3.1 stars, but that hides the real split: 50% of fmPilot's written reviews are positive against 25% of CBRE GWS Service Request's. fmPilot also leads on update cadence (monthly vs every 4 months). On price, rating, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 3.1 for CBRE GWS Service Request against 3.2 for fmPilot. Both are backed by a comparable volume of ratings — 8 and 16 respectively. Written reviews are what separate them: 25% of CBRE GWS Service Request's written reviews are positive against 50% of fmPilot's.

CBRE GWS Service Request ships an update every 4 months, fmPilot monthly. The most recent releases landed on June 9, 2026 and June 20, 2026 respectively.

## The numbers

| Metric | CBRE GWS Service Request | fmPilot |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.1 (8 ratings)](https://appshunter.io/ios/app/cbre-gws-service-request/id740936893/reviews) | **[3.2 (16 ratings)](https://appshunter.io/ios/app/fmpilot/id1269574263/reviews)** |
| Number of ratings | 8 | **16** |
| Positive reviews | 25.0% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Monthly** |
| Monetization | Free | Free |
| Size | 4 MB | 28 MB |
| Requires iOS | 11.0 | 11.0 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [CBRE, Inc.](https://appshunter.io/developer/359185439) | [facilitysource Inc](https://appshunter.io/developer/1029532852) |

## What reviewers say

### CBRE GWS Service Request

[App page](https://appshunter.io/ios/app/cbre-gws-service-request/id740936893)

This client-based mobile application allows users to create, track, and rate facility management service requests. It is designed for both CBRE GWS clients and employees to streamline service management.

**Highlights:** Create service requests, Track service requests, Rate service requests, Client-based application, Employee access

**Features:** macOS Compatibility

**In-app purchases:** none


### fmPilot

[App page](https://appshunter.io/ios/app/fmpilot/id1269574263)

This app allows facility managers to request repair services on their mobile devices. Users can submit repair requests, upload photos of the damage, and access training materials. It simplifies the process of reporting facility issues.

**Highlights:** Request repair services, Upload photos of repairs, Access training materials, Simplify repair requests, Mobile access to services

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is CBRE GWS Service Request free?

CBRE GWS Service Request is free to download, with no in-app purchases.

### Is fmPilot free?

fmPilot is free to download, with no in-app purchases.

### Which has better reviews, CBRE GWS Service Request or fmPilot?

fmPilot is rated higher. CBRE GWS Service Request averages 3.1 out of 5 from 8 ratings, while fmPilot averages 3.2 from 16 ratings.

### Do CBRE GWS Service Request or fmPilot have ads?

Neither CBRE GWS Service Request nor fmPilot shows ads.

### Which is updated more often, CBRE GWS Service Request or fmPilot?

CBRE GWS Service Request ships an update every 4 months, and fmPilot monthly. Most recently, CBRE GWS Service Request was updated on June 9, 2026 and fmPilot on June 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*