# CBRE GWS Service Request vs SiteTools

The clearest difference is rating: CBRE GWS Service Request at 3.1 against SiteTools's 2.4. CBRE GWS Service Request also leads on review sentiment (25% vs 0%) and iOS requirement (11.0 vs 15.0). SiteTools's advantage is update cadence (every 3 weeks vs every 4 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

CBRE GWS Service Request holds the better App Store score, 3.1 against 2.4. Both are backed by a comparable volume of ratings — 8 and 22 respectively. Written reviews point the same way: 25% of CBRE GWS Service Request's written reviews are positive against 0% of SiteTools's.

CBRE GWS Service Request ships an update every 4 months, SiteTools every 3 weeks. The most recent releases landed on October 20, 2026 and September 29, 2026 respectively.

## The numbers

| Metric | CBRE GWS Service Request | SiteTools |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.1 (8 ratings)](https://appshunter.io/ios/app/cbre-gws-service-request/id740936893/reviews)** | [2.4 (22 ratings)](https://appshunter.io/ios/app/sitetools/id1439325250/reviews) |
| Number of ratings | 8 | **22** |
| Positive reviews | **25.0% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 4 MB | 421 MB |
| Requires iOS | **11.0** | 15.0 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [CBRE, Inc.](https://appshunter.io/developer/359185439) | [Geospatial Analytics, Inc.](https://appshunter.io/developer/693755077) |

## What reviewers say

### CBRE GWS Service Request

[App page](https://appshunter.io/ios/app/cbre-gws-service-request/id740936893)

This client-based mobile application allows users to create, track, and rate facility management service requests. It is designed for both CBRE GWS clients and employees to streamline service management.

**Highlights:** Create service requests, Track service requests, Rate service requests, Client-based application, Employee access

**Features:** macOS Compatibility

**In-app purchases:** none


### SiteTools

[App page](https://appshunter.io/ios/app/sitetools/id1439325250)

Streamline site inspections with this mobile tool. Capture data, manage assets, and generate reports efficiently, reducing inspection time and improving accuracy for facility managers.

**Highlights:** Camera capabilities, Real-time data upload, Customizable checklists, Asset reporting, Maintenance reports, Reduced inspection time

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is CBRE GWS Service Request free?

CBRE GWS Service Request is free to download, with no in-app purchases.

### Is SiteTools free?

SiteTools is free to download, with no in-app purchases.

### Which has better reviews, CBRE GWS Service Request or SiteTools?

CBRE GWS Service Request is rated higher. CBRE GWS Service Request averages 3.1 out of 5 from 8 ratings, while SiteTools averages 2.4 from 22 ratings.

### Do CBRE GWS Service Request or SiteTools have ads?

Neither CBRE GWS Service Request nor SiteTools shows ads.

### Which is updated more often, CBRE GWS Service Request or SiteTools?

CBRE GWS Service Request ships an update every 4 months, and SiteTools every 3 weeks. Most recently, CBRE GWS Service Request was updated on October 20, 2026 and SiteTools on September 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*