# Microsoft 365 Admin vs OneDesk

The clearest difference is review sentiment: Microsoft 365 Admin at 78% against OneDesk's 0%. Microsoft 365 Admin also leads on rating (4.6 vs 1.5) and ratings volume (5.8K vs 4). OneDesk's advantage is iOS requirement (13.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Microsoft 365 Admin holds the better App Store score, 4.6 against 1.5. That said, the two scores are not equally well evidenced: Microsoft 365 Admin has 5.8K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 78% of Microsoft 365 Admin's written reviews are positive against 0% of OneDesk's.

Microsoft 365 Admin ships an update every 6 weeks, OneDesk every 4 weeks. The most recent releases landed on September 27, 2026 and July 7, 2026 respectively.

## The numbers

| Metric | Microsoft 365 Admin | OneDesk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (5.8K ratings)](https://appshunter.io/ios/app/microsoft-365-admin/id761397963/reviews)** | [1.5 (4 ratings)](https://appshunter.io/ios/app/onedesk/id1140275352/reviews) |
| Number of ratings | **5.8K** | 4 |
| Positive reviews | **78.3% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Every 4 weeks** |
| Monetization | Free | Free |
| Size | 217 MB | 49 MB |
| Requires iOS | 16.0 | **13.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Microsoft Corporation](https://appshunter.io/developer/298856275) | [Logiciel Onedesk Inc.](https://appshunter.io/developer/1140275351) |

## What reviewers say

### Microsoft 365 Admin

[App page](https://appshunter.io/ios/app/microsoft-365-admin/id761397963)

Manage your Microsoft 365 or Office 365 business subscription from your mobile device. Add users, reset passwords, manage devices, and monitor service health. Stay informed with critical notifications and support requests on the go.

**Highlights:** Manage users and groups, Reset passwords, Manage devices, Assign licenses, Create support requests, Monitor service health, Receive critical notifications

**In-app purchases:** none

**What reviewers like**

- 💻 Easy to use
- 🔑 Convenient password resets
- 🚀 Efficient admin tasks on the go
- 📱 Helpful for mobile management
- 🔒 Secure authentication

**What reviewers complain about**

- 🐛 Crashes and freezes
- 🔍 Limited functionality compared to web portal
- 🔍 Difficult to switch between accounts
- 🔍 Lack of advanced admin features
- 🔍 Inconsistent user experience

**Reported bugs**

- Blank screen on launch
- User list disappearing
- Unreliable login process
- Notifications not working as expected

**Requested features**

- Ability to purchase licenses
- More granular admin controls
- Improved search and filtering
- Better integration with other Microsoft apps
- Dark mode support


### OneDesk

[App page](https://appshunter.io/ios/app/onedesk/id1140275352)

Manage helpdesk tickets, tasks, and projects efficiently from your mobile device. Collaborate with your team, track time, and respond to customer inquiries on the go. This all-in-one solution streamlines support and project management.

**Highlights:** Respond to customer tickets, Manage tasks and tickets, Collaborate with team, Track time, Push notifications, Share files

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Microsoft 365 Admin free?

Microsoft 365 Admin is free to download, with no in-app purchases.

### Is OneDesk free?

OneDesk is free to download, with no in-app purchases.

### Which has better reviews, Microsoft 365 Admin or OneDesk?

Microsoft 365 Admin is rated higher. Microsoft 365 Admin averages 4.6 out of 5 from 5.8K ratings, while OneDesk averages 1.5 from 4 ratings.

### Do Microsoft 365 Admin or OneDesk have ads?

Neither Microsoft 365 Admin nor OneDesk shows ads.

### Which is updated more often, Microsoft 365 Admin or OneDesk?

Microsoft 365 Admin ships an update every 6 weeks, and OneDesk every 4 weeks. Most recently, Microsoft 365 Admin was updated on September 27, 2026 and OneDesk on July 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*