# OK Alone vs mHelpDesk

The clearest difference is rating: OK Alone at 4.3 against mHelpDesk's 3.5. OK Alone also leads on review sentiment (75% vs 42%) and update cadence (every 8 days vs every 3 months). mHelpDesk's advantage is ratings volume (198 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

OK Alone holds the better App Store score, 4.3 against 3.5. That said, the two scores are not equally well evidenced: mHelpDesk has 198 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 75% of OK Alone's written reviews are positive against 42% of mHelpDesk's.

OK Alone ships an update every 8 days, mHelpDesk every 3 months. The most recent releases landed on October 11, 2026 and October 21, 2026 respectively.

## The numbers

| Metric | OK Alone | mHelpDesk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.3 (3 ratings)](https://appshunter.io/ios/app/ok-alone-lone-worker-app/id777464303/reviews)** | [3.5 (198 ratings)](https://appshunter.io/ios/app/mhelpdesk/id1120307262/reviews) |
| Number of ratings | 3 | **198** |
| Positive reviews | **75.0% of reviews** | 41.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 8 days** | Every 3 months |
| Monetization | Free | Free |
| Size | 155 MB | 41 MB |
| Requires iOS | 16.6 | **16.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Peoplesafe Personal Safety Ltd](https://appshunter.io/developer/738934069) | [mHelpdesk, LLC](https://appshunter.io/developer/468951750) |

## What reviewers say

### OK Alone

[App page](https://appshunter.io/ios/app/ok-alone-lone-worker-app/id777464303)

This app enhances lone worker safety by providing automated check-ins, location monitoring, and emergency alerts. It helps ensure workers complete shifts safely with features like man-down detection and high-risk check-ins, all managed through a user-friendly interface.

**Highlights:** Automated check-in reminders, Man down detection, High-risk check-ins, GPS location tracking, Panic button, What3words integration, Handsfree voice commands

**Features:** Vision Pro support

**In-app purchases:** none


### mHelpDesk

[App page](https://appshunter.io/ios/app/mhelpdesk/id1120307262)

Streamline your field service business with a comprehensive mobile solution. Manage scheduling, create estimates and invoices, and communicate with customers and staff seamlessly. Work offline and sync automatically when a connection is restored.

**Highlights:** Offline/online sync, Simplified scheduling, Onsite estimates, Faster invoicing, Customer support tools, Field and office communication

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly interface and easy navigation
- 💼 Comprehensive features for estimates and invoicing
- 📱 Good mobile app functionality for field work
- 💳 Easy payment processing and credit card acceptance
- 🎯 Effective scheduling and job management

**What reviewers complain about**

- 🐌 Extremely slow app performance and loading times
- 🐛 Frequent crashes and glitches
- 🔄 Poor syncing between mobile app and web version
- 📱 Not optimized for iPhone X/XS and newer screen sizes
- 🔐 Location tracking concerns and privacy issues

**Reported bugs**

- App freezes when scrolling on iOS 16+
- Entire screen moves when attempting to sign documents
- Cannot navigate between jobs without closing and reopening app
- Same job information displays for multiple work orders
- Photo upload failures

**Requested features**

- Landscape orientation support for iPad and tablets
- PDF upload capability from mobile app
- Improved screen rotation and responsiveness
- Better syncing between mobile and web platforms
- Modern UI redesign for current screen sizes


## Frequently asked questions

### Is OK Alone free?

OK Alone is free to download, with no in-app purchases.

### Is mHelpDesk free?

mHelpDesk is free to download, with no in-app purchases.

### Which has better reviews, OK Alone or mHelpDesk?

OK Alone is rated higher. OK Alone averages 4.3 out of 5 from 3 ratings, while mHelpDesk averages 3.5 from 198 ratings.

### Do OK Alone or mHelpDesk have ads?

Neither OK Alone nor mHelpDesk shows ads.

### Which is updated more often, OK Alone or mHelpDesk?

OK Alone ships an update every 8 days, and mHelpDesk every 3 months. Most recently, OK Alone was updated on October 11, 2026 and mHelpDesk on October 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*