# CNCW vs My Astound

The clearest difference is review sentiment: CNCW at 69% against My Astound's 8%. CNCW also leads on rating (4.8 vs 1.6) and update cadence (every 8 months vs every 35 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

CNCW holds the better App Store score, 4.8 against 1.6. Both are backed by a comparable volume of ratings — 225 and 118 respectively. Written reviews point the same way: 69% of CNCW's written reviews are positive against 8% of My Astound's.

CNCW ships an update every 8 months, My Astound every 35 months. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | CNCW | My Astound |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (225 ratings)](https://appshunter.io/ios/app/cncw/id779712424/reviews)** | [1.6 (118 ratings)](https://appshunter.io/ios/app/my-astound/id6449750920/reviews) |
| Number of ratings | **225** | 118 |
| Positive reviews | **68.8% of reviews** | 7.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 8 months** | Every 35 months |
| Monetization | Free | Free |
| Size | 25 MB | 16 MB |
| Requires iOS | 15.0 | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Paymentus Corporation](https://appshunter.io/developer/779712427) | [RCN Telecom Services, LLC](https://appshunter.io/developer/610411417) |

## What reviewers say

### CNCW

[App page](https://appshunter.io/ios/app/cncw/id779712424)

This application allows Contra Costa Water District customers to conveniently manage and pay their water bills directly from their iOS devices. It provides a secure platform for enrollment and payment processing.

**Highlights:** Bill payment, Account enrollment, Secure transactions, Mobile access

**Features:** macOS Compatibility

**In-app purchases:** none


### My Astound

[App page](https://appshunter.io/ios/app/my-astound/id6449750920)

Easily and securely manage your Astound services. Pay bills, check account balances, view past statements, and set up automatic payments. You can also track technician arrival times, manage phone call logs, and access voicemail.

**Highlights:** Pay Astound Bill, Check Tech Arrival Time, View Account Balance, View Bills (PDF), Enroll in AutoPay, Play Voicemail Messages

**In-app purchases:** none

**What reviewers like**

- 👍 Allows bill payment
- 👍 Can set up autopay
- 👍 Can enroll in text notifications

**What reviewers complain about**

- 🐛 App crashes on launch
- 🐛 Blank screen on login
- 🐛 No modem/router management
- 🐛 No service status or outage reporting
- 🐛 Inconsistent billing and price increases

**Reported bugs**

- App crashes on launch
- Blank screen on login
- Voicemail PIN error
- No list of incoming calls
- Website inaccessible via Safari

**Requested features**

- Add modem/router management features
- Include service status and outage reporting
- Provide VOIP features like call lists and voicemail access
- Allow downloading of statements
- Enable autofill for credit card payments


## Frequently asked questions

### Is CNCW free?

CNCW is free to download, with no in-app purchases.

### Is My Astound free?

My Astound is free to download, with no in-app purchases.

### Which has better reviews, CNCW or My Astound?

CNCW is rated higher. CNCW averages 4.8 out of 5 from 225 ratings, while My Astound averages 1.6 from 118 ratings.

### Do CNCW or My Astound have ads?

Neither CNCW nor My Astound shows ads.

### Which is updated more often, CNCW or My Astound?

CNCW ships an update every 8 months, and My Astound every 35 months. Most recently, CNCW was updated on October 21, 2026 and My Astound on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*