# Salesforce Authenticator vs Gong.io

The clearest difference is rating: Salesforce Authenticator at 4.6 against Gong.io's 3.9. Salesforce Authenticator also leads on monetization model (free vs freemium) and ratings volume (4.3K vs 113). Gong.io's advantage is update cadence (every 11 days vs monthly) and review sentiment (60% vs 52%). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Salesforce Authenticator holds the better App Store score, 4.6 against 3.9. That said, the two scores are not equally well evidenced: Salesforce Authenticator has 4.3K ratings behind it against 113, so its average is the more settled of the two. Written reviews complicate that: 52% of Salesforce Authenticator's written reviews are positive against 60% of Gong.io's, so the app with the better star average is not the one people write more warmly about.

Salesforce Authenticator ships an update monthly, Gong.io every 11 days. The most recent releases landed on October 18, 2026 and October 14, 2026 respectively.

## The numbers

| Metric | Salesforce Authenticator | Gong.io |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (4.3K ratings)](https://appshunter.io/ios/app/salesforce-authenticator/id782057975/reviews)** | [3.9 (113 ratings)](https://appshunter.io/ios/app/gongio/id1289289459/reviews) |
| Number of ratings | **4.3K** | 113 |
| Positive reviews | 52.2% of reviews | **60.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Every 11 days** |
| Monetization | **Free** | Freemium |
| Size | 57 MB | 57 MB |
| Requires iOS | **15.0** | 17.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 12+ |
| Developer | [salesforce.com](https://appshunter.io/developer/281826149) | [Gong.io](https://appshunter.io/developer/1289289458) |

## What reviewers say

### Salesforce Authenticator

[App page](https://appshunter.io/ios/app/salesforce-authenticator/id782057975)

Enhance your online security with multi-factor authentication. This app sends push notifications to your device for identity verification, allowing you to approve or deny login attempts with a simple tap. It also offers one-time verification codes for offline use and can automate approvals for trusted locations.

**Highlights:** Multi-factor authentication, Push notification approvals, One-time verification codes, Location-based automated approvals, Offline verification codes

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and efficient
- 🔒 Secure authentication
- 👍 Easy to use
- 🔋 Reliable backup feature
- 👍 Convenient Apple Watch integration

**What reviewers complain about**

- 🐛 Inconsistent location tracking
- 🐛 Frequent re-authentication required
- 🐛 Unreliable push notifications
- 🐛 Compatibility issues with older devices
- 🐛 Buggy app crashes

**Reported bugs**

- Inability to add accounts without QR code or 2-word phrase
- Sudden loss of access to all accounts after phone reset
- Repeated prompts to enable location services
- Slow authentication process and delays
- Incompatibility with certain Salesforce clouds

**Requested features**

- Add biometric authentication (Face ID, Touch ID)
- Improve location-based auto-approval
- Allow customization of app icons and themes
- Provide desktop/web version of the app
- Enhance Apple Watch integration


### Gong.io

[App page](https://appshunter.io/ios/app/gongio/id1289289459)

Gain insights into customer interactions and drive revenue growth with AI-powered analysis. Access deal information, listen to calls offline, and receive real-time alerts to stay on top of your sales pipeline.

**Highlights:** Deal tracking and status visibility, Offline call access and playback, Call sharing via messaging apps, Real-time deal notifications, Mobile meeting recording, Actionable deal recommendations

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great for on-the-go listening
- 💡 Useful for coaching and feedback
- 🚀 Efficient call review
- 👍 Easy to use
- 💡 AI-powered insights

**What reviewers complain about**

- 🐛 Missing key web features
- 🐛 Limited app functionality
- 🐛 Poor user experience
- 🐛 Offline review is audio only
- 🐛 Comments are lost

**Reported bugs**

- App doesn't allow copy paste on iOS
- Old email saved after deleting app
- Comments entered are lost
- Cannot login or create new account
- App crashes on opening

**Requested features**

- Copy paste functionality on iOS app
- Ability to update fields on the app
- Offline video review
- Dark mode
- Landscape mode for iPad


## Frequently asked questions

### Is Salesforce Authenticator free?

Salesforce Authenticator is free to download, with no in-app purchases.

### Is Gong.io free?

Gong.io is free to download, with no in-app purchases.

### Which has better reviews, Salesforce Authenticator or Gong.io?

Salesforce Authenticator is rated higher. Salesforce Authenticator averages 4.6 out of 5 from 4.3K ratings, while Gong.io averages 3.9 from 113 ratings.

### Do Salesforce Authenticator or Gong.io have ads?

Neither Salesforce Authenticator nor Gong.io shows ads.

### Which is updated more often, Salesforce Authenticator or Gong.io?

Salesforce Authenticator ships an update monthly, and Gong.io every 11 days. Most recently, Salesforce Authenticator was updated on October 18, 2026 and Gong.io on October 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*