# Salesforce Authenticator vs Natterbox

The clearest difference is rating: Salesforce Authenticator at 4.6 against Natterbox's 2.3. Salesforce Authenticator also leads on review sentiment (52% vs 20%) and ratings volume (4.3K vs 12). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Salesforce Authenticator holds the better App Store score, 4.6 against 2.3. That said, the two scores are not equally well evidenced: Salesforce Authenticator has 4.3K ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 52% of Salesforce Authenticator's written reviews are positive against 20% of Natterbox's.

Salesforce Authenticator ships an update monthly, Natterbox every 3 weeks. The most recent releases landed on October 13, 2026 and October 8, 2026 respectively.

## The numbers

| Metric | Salesforce Authenticator | Natterbox |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (4.3K ratings)](https://appshunter.io/ios/app/salesforce-authenticator/id782057975/reviews)** | [2.3 (12 ratings)](https://appshunter.io/ios/app/natterbox/id1486865042/reviews) |
| Number of ratings | **4.3K** | 12 |
| Positive reviews | **52.2% of reviews** | 20.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Every 3 weeks** |
| Monetization | Free | Free |
| Best chart rank | **#193** | — |
| Size | 57 MB | 38 MB |
| Requires iOS | **15.0** | 17.6 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [salesforce.com](https://appshunter.io/developer/281826149) | [Natterbox Ltd](https://appshunter.io/developer/1486845899) |

## What reviewers say

### Salesforce Authenticator

[App page](https://appshunter.io/ios/app/salesforce-authenticator/id782057975)

**Currently charting:** #193 Top Free · Business (US App Store)

Enhance your online security with multi-factor authentication. This app sends push notifications to your device for identity verification, allowing you to approve or deny login attempts with a simple tap. It also offers one-time verification codes for offline use and can automate approvals for trusted locations.

**Highlights:** Multi-factor authentication, Push notification approvals, One-time verification codes, Location-based automated approvals, Offline verification codes

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and efficient
- 🔒 Secure authentication
- 👍 Easy to use
- 🔋 Reliable backup feature
- 👍 Convenient Apple Watch integration

**What reviewers complain about**

- 🐛 Inconsistent location tracking
- 🐛 Frequent re-authentication required
- 🐛 Unreliable push notifications
- 🐛 Compatibility issues with older devices
- 🐛 Buggy app crashes

**Reported bugs**

- Inability to add accounts without QR code or 2-word phrase
- Sudden loss of access to all accounts after phone reset
- Repeated prompts to enable location services
- Slow authentication process and delays
- Incompatibility with certain Salesforce clouds

**Requested features**

- Add biometric authentication (Face ID, Touch ID)
- Improve location-based auto-approval
- Allow customization of app icons and themes
- Provide desktop/web version of the app
- Enhance Apple Watch integration


### Natterbox

[App page](https://appshunter.io/ios/app/natterbox/id1486865042)

This business communication app integrates with Salesforce, allowing users to manage calls, contacts, and availability directly from their smartphone. It provides real-time data synchronization for call logs and notes within Salesforce records.

**Highlights:** Salesforce integration, Manage availability status, Search and call contacts, View colleague presence, Log call notes to Salesforce, Transfer calls, Access company voicemail

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Salesforce Authenticator free?

Salesforce Authenticator is free to download, with no in-app purchases.

### Is Natterbox free?

Natterbox is free to download, with no in-app purchases.

### Which has better reviews, Salesforce Authenticator or Natterbox?

Salesforce Authenticator is rated higher. Salesforce Authenticator averages 4.6 out of 5 from 4.3K ratings, while Natterbox averages 2.3 from 12 ratings.

### Do Salesforce Authenticator or Natterbox have ads?

Neither Salesforce Authenticator nor Natterbox shows ads.

### Which is updated more often, Salesforce Authenticator or Natterbox?

Salesforce Authenticator ships an update monthly, and Natterbox every 3 weeks. Most recently, Salesforce Authenticator was updated on October 13, 2026 and Natterbox on October 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*