# Salesforce Authenticator vs Authenticator App

Salesforce Authenticator and Authenticator App both sit at 4.6 stars, but that hides the real split: 52% of Salesforce Authenticator's written reviews are positive against 0% of Authenticator App's. Salesforce Authenticator also leads on in-app purchases (none vs 4) and ratings volume (4.3K vs 24). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Authenticator App sells 4 in-app purchases, starting at $4.99 per 7 days. Salesforce Authenticator asks for nothing beyond the download.

On the App Store both sit at effectively the same score — 4.6 for Salesforce Authenticator against 4.5 for Authenticator App. That said, the two scores are not equally well evidenced: Salesforce Authenticator has 4.3K ratings behind it against 24, so its average is the more settled of the two. Written reviews are what separate them: 52% of Salesforce Authenticator's written reviews are positive against 0% of Authenticator App's.

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 23, 2026 and August 18, 2026 respectively.

## The numbers

| Metric | Salesforce Authenticator | Authenticator App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (4.3K ratings)](https://appshunter.io/ios/app/salesforce-authenticator/id782057975/reviews)** | [4.5 (24 ratings)](https://appshunter.io/ios/app/authenticator-app-duo-secure/id6470662300/reviews) |
| Number of ratings | **4.3K** | 24 |
| Positive reviews | **52.4% of reviews** | 0.0% of reviews |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Monthly | Monthly |
| Monetization | **Free** | Free with in-app purchases |
| Best chart rank | **#199** | — |
| Size | 57 MB | 101 MB |
| Requires iOS | 15.0 | 15.0 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [salesforce.com](https://appshunter.io/developer/281826149) | [Apperture Limited](https://appshunter.io/developer/1727867515) |

## What reviewers say

### Salesforce Authenticator

[App page](https://appshunter.io/ios/app/salesforce-authenticator/id782057975)

**Currently charting:** #199 Top Free · Business (US App Store)

Enhance your online security with multi-factor authentication. This app sends push notifications to your device for identity verification, allowing you to approve or deny login attempts with a simple tap. It also offers one-time verification codes for offline use and can automate approvals for trusted locations.

**Highlights:** Multi-factor authentication, Push notification approvals, One-time verification codes, Location-based automated approvals, Offline verification codes

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and efficient
- 🔒 Secure authentication
- 👍 Easy to use
- 🔋 Reliable backup feature
- 👍 Convenient Apple Watch integration

**What reviewers complain about**

- 🐛 Inconsistent location tracking
- 🐛 Frequent re-authentication required
- 🐛 Unreliable push notifications
- 🐛 Compatibility issues with older devices
- 🐛 Buggy app crashes

**Reported bugs**

- Inability to add accounts without QR code or 2-word phrase
- Sudden loss of access to all accounts after phone reset
- Repeated prompts to enable location services
- Slow authentication process and delays
- Incompatibility with certain Salesforce clouds

**Requested features**

- Add biometric authentication (Face ID, Touch ID)
- Improve location-based auto-approval
- Allow customization of app icons and themes
- Provide desktop/web version of the app
- Enhance Apple Watch integration


### Authenticator App

[App page](https://appshunter.io/ios/app/authenticator-app-duo-secure/id6470662300)

Enhance digital security with a multi-factor authenticator app. It provides an extra layer of protection for sensitive accounts and information, working offline for reliable access. Protect email, social media, financial accounts, and more with this user-friendly solution.

**Highlights:** Multi-factor authentication, Offline 2FA code generation, Wide service integration, User-friendly interface, Enhanced account protection

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (4)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Pro Version | $4.99 | per 7 days |
| Pro Version | $7.99 | per 7 days |
| Pro Version | $14.99 | per month |
| Pro Version | $39.99 | per year |


## Frequently asked questions

### Is Salesforce Authenticator free?

Salesforce Authenticator is free to download, with no in-app purchases.

### Is Authenticator App free?

Authenticator App is free to download, with in-app purchases available.

### Which has better reviews, Salesforce Authenticator or Authenticator App?

Salesforce Authenticator is rated higher. Salesforce Authenticator averages 4.6 out of 5 from 4.3K ratings, while Authenticator App averages 4.5 from 24 ratings.

### Do Salesforce Authenticator or Authenticator App have ads?

Neither Salesforce Authenticator nor Authenticator App shows ads.

### Which is updated more often, Salesforce Authenticator or Authenticator App?

Salesforce Authenticator ships an update monthly, and Authenticator App monthly. Most recently, Salesforce Authenticator was updated on September 23, 2026 and Authenticator App on August 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*