# Downtowner vs Pack Transportation

The clearest difference is rating: Downtowner at 4.8 against Pack Transportation's 3.9. Downtowner also leads on review sentiment (90% vs 50%) and ratings volume (416 vs 7). Pack Transportation's advantage is iOS requirement (13.4 vs 15.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Downtowner holds the better App Store score, 4.8 against 3.9. That said, the two scores are not equally well evidenced: Downtowner has 416 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 90% of Downtowner's written reviews are positive against 50% of Pack Transportation's.

Downtowner ships an update every 4 months, Pack Transportation every 6 months. The most recent releases landed on November 6, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | Downtowner | Pack Transportation |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (416 ratings)](https://appshunter.io/ios/app/downtowner/id786617715/reviews)** | [3.9 (7 ratings)](https://appshunter.io/ios/app/pack-transportation/id6670703830/reviews) |
| Number of ratings | **416** | 7 |
| Positive reviews | **89.7% of reviews** | 50.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 months** | Every 6 months |
| Monetization | Free | Free |
| Size | 134 MB | 40 MB |
| Requires iOS | 15.0 | **13.4** |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Via Transportation, Inc.](https://appshunter.io/developer/657777018) | [Downtowner App, Inc.](https://appshunter.io/developer/935767678) |

## What reviewers say

### Downtowner

[App page](https://appshunter.io/ios/app/downtowner/id786617715)

Request eco-friendly rides on-demand to get around town. See wait times, track your driver's arrival, and travel within designated service areas for work or leisure.

**Highlights:** On-demand ride requests, View wait times, Track driver progress, Service area travel, Eco-friendly transportation

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💰 Completely free rides with optional tips
- 👍 User-friendly and easy-to-use app
- 🚗 Clean and well-maintained vehicles
- 😊 Friendly, polite, and knowledgeable drivers
- 🚀 Quick pickup times in most cases

**What reviewers complain about**

- ⏱️ Inconsistent and unpredictable wait times
- 🐛 Wait time estimates frequently change mid-request
- 📞 Poor customer support and communication
- ❌ No phone number for direct contact
- 🚫 Difficult account deletion process

**Reported bugs**

- Wait time estimates jump dramatically and change frequently
- Unable to verify ride request status after placement
- Account termination feature not functioning properly
- App login issues with password verification
- Drivers passing by and not stopping for waiting passengers

**Requested features**

- Extended service hours, including morning availability
- Expand service to additional locations (e.g., Aspen Meadows)
- Save multiple addresses in app
- Credit card tipping option
- Direct phone number for customer support


### Pack Transportation

[App page](https://appshunter.io/ios/app/pack-transportation/id6670703830)

This app provides a point-to-point transportation service for the University of Nevada, Reno community. Users can request rides or view fixed routes for campus travel.

**Highlights:** Point-to-point student transportation, Fixed route viewing, Ride requests, Campus community service

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Downtowner free?

Downtowner is free to download, with no in-app purchases.

### Is Pack Transportation free?

Pack Transportation is free to download, with no in-app purchases.

### Which has better reviews, Downtowner or Pack Transportation?

Downtowner is rated higher. Downtowner averages 4.8 out of 5 from 416 ratings, while Pack Transportation averages 3.9 from 7 ratings.

### Do Downtowner or Pack Transportation have ads?

Neither Downtowner nor Pack Transportation shows ads.

### Which is updated more often, Downtowner or Pack Transportation?

Downtowner ships an update every 4 months, and Pack Transportation every 6 months. Most recently, Downtowner was updated on November 6, 2026 and Pack Transportation on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*