# BlackBerry Access vs Citrix Secure Mail

The clearest difference is review sentiment: Citrix Secure Mail at 81% against BlackBerry Access's 12%. Citrix Secure Mail also leads on rating (4.5 vs 2.3) and ratings volume (5.9K vs 329). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Citrix Secure Mail holds the better App Store score, 4.5 against 2.3. That said, the two scores are not equally well evidenced: Citrix Secure Mail has 5.9K ratings behind it against 329, so its average is the more settled of the two. Written reviews point the same way: 12% of BlackBerry Access's written reviews are positive against 81% of Citrix Secure Mail's.

BlackBerry Access ships an update every 2 months, Citrix Secure Mail every 3 months. The most recent releases landed on August 30, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | BlackBerry Access | Citrix Secure Mail |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.3 (329 ratings)](https://appshunter.io/ios/app/blackberry-access/id792930886/reviews) | **[4.5 (5.9K ratings)](https://appshunter.io/ios/app/citrix-secure-mail/id1155203964/reviews)** |
| Number of ratings | 329 | **5.9K** |
| Positive reviews | 11.8% of reviews | **80.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 62 MB | 59 MB |
| Requires iOS | 17.6 | **16.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 17+ | 4+ |
| Developer | [BlackBerry Corporation](https://appshunter.io/developer/328100528) | [Citrix Systems, Inc.](https://appshunter.io/developer/402844564) |

## What reviewers say

### BlackBerry Access

[App page](https://appshunter.io/ios/app/blackberry-access/id792930886)

Securely access internal company resources and web applications from your mobile device. This app provides a protected browsing experience, segregating corporate data from personal information. It offers flexible deployment and seamless integration with other secured business applications.

**Highlights:** Secure mobile browser, Access intranet and web apps, Segregates corporate data, Flexible deployment options, Interoperability with secured apps

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🔒 Secure browsing
- 🚀 Fast and efficient
- 💡 Useful for accessing intranet resources

**What reviewers complain about**

- 🐛 Frequent crashes and freezes
- ⚠️ Slow and unresponsive
- 🤖 Buggy and unreliable
- 🤯 Terrible user experience
- 🔍 Lack of functionality and features

**Reported bugs**

- Login issues
- Compatibility problems with newer devices and OS versions
- Rendering issues with web content
- Inconsistent behavior across different scenarios

**Requested features**

- Dark mode support
- Better integration with other apps
- Improved performance and stability
- More customization options


### Citrix Secure Mail

[App page](https://appshunter.io/ios/app/citrix-secure-mail/id1155203964)

Manage multiple email accounts, calendars, and contacts securely on your mobile device. This robust solution integrates with business tools and offers advanced security features for enterprise or BYOD environments, protecting personal data.

**Highlights:** Multiple Exchange account support, Phishing email reporting, Email attachment folder, Single sign-on, Quick email sorting (Triage view), Personal contact groups, Integration with Teams/Skype/GoToMeeting

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and reliable
- 🔒 Secure and encrypted
- 👍 Intuitive and user-friendly
- 🗓️ Seamless calendar integration
- 💡 Convenient mobile access to work email

**What reviewers complain about**

- 🐛 Frequent crashes and sync issues
- 🔑 Repeated login/authorization required
- 📄 Limited functionality compared to desktop email
- 🔍 Unreliable notification badges
- 🔒 Overly restrictive security measures

**Reported bugs**

- Emails not syncing properly
- Calendar not displaying correctly
- Attachments failing to open
- Compatibility issues with iOS 12 and newer
- Notification delays and inaccuracies

**Requested features**

- Allow copy/paste functionality
- Integrate with personal calendars and contacts
- Improve PDF viewing and annotation
- Provide more customization options
- Enable offline email access and drafting


## Frequently asked questions

### Is BlackBerry Access free?

BlackBerry Access is free to download, with no in-app purchases.

### Is Citrix Secure Mail free?

Citrix Secure Mail is free to download, with no in-app purchases.

### Which has better reviews, BlackBerry Access or Citrix Secure Mail?

Citrix Secure Mail is rated higher. BlackBerry Access averages 2.3 out of 5 from 329 ratings, while Citrix Secure Mail averages 4.5 from 5.9K ratings.

### Do BlackBerry Access or Citrix Secure Mail have ads?

Neither BlackBerry Access nor Citrix Secure Mail shows ads.

### Which is updated more often, BlackBerry Access or Citrix Secure Mail?

BlackBerry Access ships an update every 2 months, and Citrix Secure Mail every 3 months. Most recently, BlackBerry Access was updated on August 30, 2026 and Citrix Secure Mail on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*