# Remote Utilities vs HelpDesk Host

The clearest difference is ratings volume: HelpDesk Host at 900 against Remote Utilities's 1. HelpDesk Host also leads on rating (1.3 vs 1.0) and update cadence (every 2 months vs every 6 months). Remote Utilities's advantage is review sentiment (20% vs 8%). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HelpDesk Host holds the better App Store score, 1.3 against 1.0. That said, the two scores are not equally well evidenced: HelpDesk Host has 900 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 20% of Remote Utilities's written reviews are positive against 8% of HelpDesk Host's, so the app with the better star average is not the one people write more warmly about.

Remote Utilities ships an update every 6 months, HelpDesk Host every 2 months. Both last shipped on September 23, 2026.

## The numbers

| Metric | Remote Utilities | HelpDesk Host |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.0 (1 ratings)](https://appshunter.io/ios/app/remote-utilities/id793320970/reviews) | **[1.3 (900 ratings)](https://appshunter.io/ios/app/helpdesk-host/id1529442180/reviews)** |
| Number of ratings | 1 | **900** |
| Positive reviews | **19.6% of reviews** | 7.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 46 MB | 14 MB |
| Requires iOS | 17 | **15.6** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Remote Utilities Pte. Ltd.](https://appshunter.io/developer/1787195036) | [IDrive Incorporated](https://appshunter.io/developer/295113649) |

## What reviewers say

### Remote Utilities

[App page](https://appshunter.io/ios/app/remote-utilities/id793320970)

Access and control your remote computer from your mobile device. View the screen, operate the mouse and keyboard, and connect securely from anywhere, even through firewalls. It's a free mobile viewer for your remote PCs.

**Highlights:** View and control remote desktop, Operate mouse and keyboard remotely, Connect through firewalls and proxies, Access unattended and attended PCs, Connect via IP address or Internet ID

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### HelpDesk Host

[App page](https://appshunter.io/ios/app/helpdesk-host/id1529442180)

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

**Highlights:** On-demand remote support, Scheduled support sessions, Secure issue resolution, In-session text chat, One-time app installation

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- ⭐ Excellent app for remote support
- 🤝 Helpful for businesses and technicians

**What reviewers complain about**

- 🚨 Used by scammers to steal information
- 🔒 Security concerns with screen sharing
- ⚠️ Misleading claims of being affiliated with legitimate companies

**Reported bugs**

- Join session button not functioning properly
- Compatibility issues with older devices

**Requested features**

- Improve security measures to prevent abuse
- Clearer guidelines on legitimate use cases


## Frequently asked questions

### Is Remote Utilities free?

Remote Utilities is free to download, with no in-app purchases.

### Is HelpDesk Host free?

HelpDesk Host is free to download, with no in-app purchases.

### Which has better reviews, Remote Utilities or HelpDesk Host?

HelpDesk Host is rated higher. Remote Utilities averages 1.0 out of 5 from 1 ratings, while HelpDesk Host averages 1.3 from 900 ratings.

### Do Remote Utilities or HelpDesk Host have ads?

Neither Remote Utilities nor HelpDesk Host shows ads.

### Which is updated more often, Remote Utilities or HelpDesk Host?

Remote Utilities ships an update every 6 months, and HelpDesk Host every 2 months. Most recently, Remote Utilities was updated on September 23, 2026 and HelpDesk Host on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*