# Vitality UK vs Virgin Active UK

The clearest difference is rating: Virgin Active UK at 4.8 against Vitality UK's 3.6. Virgin Active UK also leads on review sentiment (44% vs 6%) and ratings volume (683 vs 49). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Virgin Active UK holds the better App Store score, 4.8 against 3.6. That said, the two scores are not equally well evidenced: Virgin Active UK has 683 ratings behind it against 49, so its average is the more settled of the two. Written reviews point the same way: 6% of Vitality UK's written reviews are positive against 44% of Virgin Active UK's.

Vitality UK ships an update every 4 weeks, Virgin Active UK monthly. Both last shipped on November 1, 2026.

## The numbers

| Metric | Vitality UK | Virgin Active UK |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.6 (49 ratings)](https://appshunter.io/ios/app/vitality-uk/id794024908/reviews) | **[4.8 (683 ratings)](https://appshunter.io/ios/app/virgin-active-uk/id1005816652/reviews)** |
| Number of ratings | 49 | **683** |
| Positive reviews | 5.8% of reviews | **43.9% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 weeks** | Monthly |
| Monetization | Free | Free |
| Size | 215 MB | 361 MB |
| Requires iOS | 16.4 | **16.0** |
| Devices | **iPhone, Apple Watch** | iPhone |
| Age rating | 12+ | 4+ |
| Developer | [Vitality Corporate Services Limited](https://appshunter.io/developer/423519805) | [Virgin Active UK](https://appshunter.io/developer/1005816651) |

## What reviewers say

### Vitality UK

[App page](https://appshunter.io/ios/app/vitality-uk/id794024908)

Connect to your Vitality account to monitor your progress towards earning rewards. Link your activity tracker or Apple Health to earn points for items like coffee and cinema tickets. Discover partner benefits and manage your Vitality status.

**Highlights:** Track Vitality Programme progress, Overview of Vitality products, Earn points for Active Rewards, Link Apple Health and activity trackers, Track Vitality status, Browse partner benefits

**Features:** macOS Compatibility, Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Motivating to stay active
- 🤝 Great policy with incentives

**What reviewers complain about**

- 🐛 Inconsistent points tracking
- 🕰️ Slow and unreliable app
- 🔁 Constant login issues
- 🤖 Poor customer support
- 🎮 Childish 'find the dog' game

**Reported bugs**

- Missing workout and activity points
- Inability to complete health profile
- Frequent app crashes and freezes

**Requested features**

- Seamless integration with fitness apps
- Offline dashboard for points
- Automatic background syncing


### Virgin Active UK

[App page](https://appshunter.io/ios/app/virgin-active-uk/id1005816652)

This app rewards users for achieving personal wellness goals with exclusive partner benefits. Access on-demand classes and book club sessions to support your fitness journey anytime, anywhere.

**Highlights:** Real rewards for wellness goals, Book club classes, On-demand fitness classes, Personalized wellness support

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Excellent facilities
- 👍 Friendly and attentive staff
- 👍 Great atmosphere and clean gym
- 👍 Effective and entertaining services
- 👍 Relaxing environment

**What reviewers complain about**

- 🐛 App login and password issues
- 🐛 Unreliable app functionality
- 🐛 Inconsistent app updates
- 🐛 Buggy rewards system
- 🐛 Cluttered and confusing app design

**Reported bugs**

- App login and password issues
- Rewards system not functioning properly
- Inconsistent app updates breaking functionality
- Booked classes not syncing to calendar
- Waitlist position not visible in app

**Requested features**

- Add ability to view waitlist position
- Improve class booking and cancellation flow
- Provide more class and facility information in app
- Enhance rewards system functionality
- Simplify app design and navigation


## Frequently asked questions

### Is Vitality UK free?

Vitality UK is free to download, with no in-app purchases.

### Is Virgin Active UK free?

Virgin Active UK is free to download, with no in-app purchases.

### Which has better reviews, Vitality UK or Virgin Active UK?

Virgin Active UK is rated higher. Vitality UK averages 3.6 out of 5 from 49 ratings, while Virgin Active UK averages 4.8 from 683 ratings.

### Do Vitality UK or Virgin Active UK have ads?

Neither Vitality UK nor Virgin Active UK shows ads.

### Which is updated more often, Vitality UK or Virgin Active UK?

Vitality UK ships an update every 4 weeks, and Virgin Active UK monthly. Most recently, Vitality UK was updated on November 1, 2026 and Virgin Active UK on November 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*